Ciara Woolfolk
North Las Vegas,NV
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Shoe Palace
Las Vegas, NV
08.2024 - Current
- Recruited and trained new employees to meet job requirements.
- Assigned work and monitored performance of project personnel.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Maintained up-to-date knowledge of company products and services.
- Delegated work to staff, setting priorities and goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Coordinated with other departments to ensure smooth flow of operations.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers in a friendly and professional manner.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
- Placed special orders or called other stores to find desired items for customers.
Manager
Tastee Temptation
Las Vegas, NV
06.2019 - 01.2023
- Ensured compliance with health, safety, and sanitation standards in the kitchen area.
- Assessed performance of staff members; provided feedback and guidance when necessary.
- Inspected dining and serving areas for cleanliness and proper setup.
- Coordinated with other kitchen personnel to ensure proper functioning of the kitchen operations.
- Developed new recipes to maintain customer interest and satisfaction.
Education
High School Diploma -
Canyon Springs High School
Las Vegas, NV05-2024
Skills
- Customer relations
- Inventory management
- Decision-making
- Team building
- Problem-solving
- Sales monitoring
- Recruiting and interviewing
- Compliance
- Workload management
- Coaching and mentoring
- Staff supervision
- Employee scheduling
- Closing oversight
- Workplace safety compliance
- Employee supervision
- Time management
- Retail operations management
- Customer service
- Sales growth
Timeline
Assistant Manager
Shoe Palace
08.2024 - Current
Manager
Tastee Temptation
06.2019 - 01.2023
High School Diploma -
Canyon Springs High School
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