Ciarah Jones
Long Beach,CA
Summary
Versatile and dynamic professional with a proven track record at Levy Restaurants, enhancing guest satisfaction and streamlining operations. Expert in cooking and food handling, coupled with exceptional customer service skills. Improved team efficiency through proactive communication and creativity.
Overview
6
6
years of professional experience
Work History
Cook 2
Levy Restaurants
09.2024 - Current
- Engaged with guests to gather feedback and improve menu offerings.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Monitored food safety standards to uphold health regulations.
- Prepared diverse menu items by following standardized recipes and presentation guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Data Manager
Intercon Security
04.2024 - Current
- Coordinated rapid response for urgent incidents by dispatching security personnel to appropriate locations.
- Monitored communication systems to ensure timely dispatch of personnel.
- Enhanced situational awareness with real-time monitoring of security cameras and alarms.
- Provided clear instructions to security staff to ensure proper handling of various situations.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
- Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
Lobby Attendant
Aimbridge Hospitality
07.2023 - 03.2024
- Greeted guests warmly and provided information about lobby amenities.
- Provided support during events held in lobby space.
- Maintained a clean and inviting lobby area for guests, ensuring a positive first impression of the establishment.
- Emptied waste bins regularly to prevent overflow and maintain cleanliness.
- Coordinated with team members to complete cleaning tasks on schedule.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Mail Sorter /Delivery Driver Helper
UPS
10.2022 - 12.2022
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Janitorial Technician
South Sound Janitorial
05.2022 - 09.2022
- Increased customer satisfaction rates by addressing concerns or feedback regarding janitorial services in a timely manner.
- Preserved the appearance of floors, windows, and surfaces through regular polishing, buffing, and washing treatments.
- Assisted management in creating daily, weekly, and monthly cleaning schedules tailored to facility needs.
- Contributed to a positive work environment through punctuality, reliability, and dedication to maintaining high levels of cleanliness.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Food Attendant
Jersey Mikes
07.2019 - 03.2020
- Paid attention to detail while completing assignments.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Hawthorne High School
Hawthorne, CA06-2018
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Proactive
- Communication
- Creativity
Timeline
Cook 2
Levy Restaurants
09.2024 - Current
Data Manager
Intercon Security
04.2024 - Current
Lobby Attendant
Aimbridge Hospitality
07.2023 - 03.2024
Mail Sorter /Delivery Driver Helper
UPS
10.2022 - 12.2022
Janitorial Technician
South Sound Janitorial
05.2022 - 09.2022
Food Attendant
Jersey Mikes
07.2019 - 03.2020
High School Diploma -
Hawthorne High School
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