Ciarah Luciano
Fort Myers,FL
Summary
Self-motivated and energetic with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
3
3
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
02.2024 - Current
- Providing excellent services to members and patients.
- The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
- Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
- Answering phone calls.
- Re-engaging inactive members.
- Staying updated on membership options, packages and promotions.
- Maintain the cleanliness of the clinic and organization of workspace
- Confident in presenting and selling memberships and visit packages
- Keeping management apprised of member concerns and following manager's policies, procedures and direction.
- Willingness to learn and grow
- Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
Server
Cracker Barrell Old Country Store
08.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Shift Leader
Tropical Smoothie
03.2022 - 07.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Gateway Charter High School
Fort Myers, FLSkills
- Strong negotiation
- Sales Presentations
- Goal-Oriented
- Customer Service
- Sales closing
- Follow-up skills
- Relationship Building
- Friendly and Enthusiastic
- Sales and Marketing
- Team Collaboration
- Appointment Scheduling
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Wellness Coordinator
The Joint Chiropractic
02.2024 - Current
Server
Cracker Barrell Old Country Store
08.2023 - 02.2024
Shift Leader
Tropical Smoothie
03.2022 - 07.2023
High School Diploma -
Gateway Charter High School
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