Hi, I’m
Ciarah Richmond
Brooklyn,NY
Summary
Talented and knowledgeable Mental Health Clinician adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Experienced in coordinating care for individuals that suffer with mental health and/or polysubstance abuse diagnoses. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
7
years of professional experience
Work History
Federation Of Organizations Safe Option SupportBrooklyn, NY
Mental Health Clinician
12.2023 - Current
Job overview
- Supported clients by representing needs and advocating for patient rights in healthcare and community-based settings.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health diagnosis and provide appropriate referrals to connect clients with other community resources to support mental health and well-being.
- Completed one-on-one counseling with broad range of clients suffering from various diseases and issues.
Independent
Tutor
08.2017 - Current
Job overview
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Developed student confidence through positive reinforcement strategies.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Met with parents to discuss student progress and address concerns.
- Taught students remotely using online video chat platform and other delivery channels.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Maintained records of student assessments, tutoring activities and results.
- Developed comprehensive lesson plans that incorporated multiple modes of instruction, ensuring a well-rounded educational experience for all learners.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Monitored student progress and provided feedback and support.
Federation Of Organizations Safe Option SupportBrooklyn, NY
Case Manager
05.2023 - 12.2023
Job overview
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Evaluated treatment plans against individual goals and healthcare standards.
The Bridge Safe Option SupportNew York, NY
Case Manager
11.2022 - 05.2023
Job overview
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Evaluated treatment plans against individual goals and healthcare standards.
Lower East Side Family Union
Case Manager
11.2021 - 09.2022
Job overview
- Assessed community needs and identified resources for social and community service programs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Provided leadership, guidance and support to staff members.
- Collaborated with community members to develop and implement service initiatives.
- Monitors safety, well-being and progress by conducting regular casework and collateral contacts.
- Documents all information in the appropriate systems of record PROMIS, CNNX and any other system of record.
Education
New York University, New York, NY
Master of Science from Social Work
05.2025
State University of New York At Plattsburgh , Plattsburgh, NY
Bachelor of Science from Social Work
05.2021
University Overview
- 3.26 GPA
Skills
- Documentation Proficiency
- Progress evaluations
- Needs assessment
- Case management
- Written and verbal communication
- First Aid and CPR
- Active Listening
- Teaching
- Social and Academic Development
- Lesson Planning
Timeline
Mental Health Clinician
Federation Of Organizations Safe Option Support
12.2023 - Current
Case Manager
Federation Of Organizations Safe Option Support
05.2023 - 12.2023
Case Manager
The Bridge Safe Option Support
11.2022 - 05.2023
Case Manager
Lower East Side Family Union
11.2021 - 09.2022
Tutor
Independent
08.2017 - Current
New York University
Master of Science from Social Work
State University of New York At Plattsburgh
Bachelor of Science from Social Work
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