Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Ciaran Fee

Knoxville,TN

Overview

13
13
years of professional experience
1
1
Certification

Work History

Surf Instructor

East End Surf Club
Montauk, NY
06.2024 - Current
  • Provided private surf instruction to VIP clients, including Hamptons celebrities, delivering high-quality coaching and personalized experiences
  • Managed and instructed the kids' surf camp, ensuring a fun, safe, and structured learning environment
  • Assisted executive leadership with daily operations, including scheduling, revenue tracking, and guest relations
  • Developed marketing strategies to attract new clients and increase repeat business
  • Coordinated logistics for corporate retreats and private events, ensuring seamless execution

Internship

The Meritage Resort and Spa
Napa, CA
05.2022 - 08.2022
  • Delivered VIP guest service across poolside, restaurant, cabanas, front desk, bell service, housekeeping, security and valet, catering to high-profile clients and celebrities
  • Worked as a poolside bartender and server, mastering drink preparation, bar operations, and menu knowledge
  • Shadowed the GM and Director of F&B, gaining insight into leadership, operations, and daily management
  • Helped onboard 20 new employees, supporting HR with training and integration into resort operations

Stock Boy/ Sales Associate/Surf Instructor

Air and Speed Surf Shop
Montauk, NY
07.2012 - 09.2021
  • Provided hands-on surf coaching, enhancing guest experiences and fostering long-term client relationships
  • Engaged in retail sales, actively upselling premium merchandise while ensuring a smooth purchasing process
  • Managed store organization and inventory control, optimizing back-of-house efficiency and product presentation

First Mate/ Bar back/ Entertainer

Montauk Cycle Boat
Montauk, NY
06.2019 - 08.2020
  • Assisted in the operation of a high-end floating hospitality experience, ensuring smooth service and guest safety
  • Supported private and corporate event logistics, ensuring seamless execution and client satisfaction
  • Maintained bar operations, risk management protocols, and elevated the guest experience through attentive service

Food Runner/ Dock Master

Duryea's Lobster Deck
Montauk, NY
06.2017 - 08.2018
  • Managed the docking of luxury yachts, facilitating smooth guest arrivals and departures with professional service
  • Oversaw payroll, scheduling, and hiring for a seasonal team, ensuring efficient workforce management
  • Developed staff training programs focused on customer service excellence, safety procedures, and dock operations
  • Assisted in restaurant operations, maintaining high service standards in a fast-paced, high-volume dining environment

Education

BBA - Tourism and Hospitality Management, Business Management, Entrepreneurship

The University of Tennessee - Knoxville
Knoxville, TN
08.2024

Skills

  • Customer Service & Client Relations
  • Multi-tasking & Work Prioritization
  • Front Desk & Concierge Support
  • Project Planning
  • Teamwork and Collaboration
  • Upscale Food & Beverage Service
  • Microsoft Office
  • Inventory & Operations Management
  • Event Coordination

Certification

  • CHIA, Certification in Hotel Industry Analytics, Knoxville, TN, 05/23
  • SERV-SAFE, Food and Beverage Safety Certification, Knoxville, TN, 12/21

Volunteer Experience

A Walk on Water- Surf Therapy, Montauk, NY, Volunteer, 01/15, Current, A nonprofit that provides surf therapy for children with special needs, helping them build confidence, motor skills, and emotional well-being in a supportive environment.

Timeline

Surf Instructor

East End Surf Club
06.2024 - Current

Internship

The Meritage Resort and Spa
05.2022 - 08.2022

First Mate/ Bar back/ Entertainer

Montauk Cycle Boat
06.2019 - 08.2020

Food Runner/ Dock Master

Duryea's Lobster Deck
06.2017 - 08.2018

Stock Boy/ Sales Associate/Surf Instructor

Air and Speed Surf Shop
07.2012 - 09.2021

BBA - Tourism and Hospitality Management, Business Management, Entrepreneurship

The University of Tennessee - Knoxville

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Ciaran Fee