Ciaran Trevino
San Francisco,CA
Summary
To build a career that creates value, focus on customer solutions, and continue to iterate and learn. Utilize new and existing skills that center on empathy for customers and team members. A dynamic, motivated young professional with the educational background and proven work ethic to guide and support client service and support, hospitality operations, team coordination, compliance and safety, and more within the service industry, with additional experience in fundraising and investing. Innovative thought leader who is known for delivering excellent service in fast-paced environments, with the skills to meet customer needs, resolve conflict, manage key projects, and lead diverse individuals. Out-of-the-box thinker who is comfortable working in teams or independently to ensure solutions consistently meet or exceed business and customer goals.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
Work History
INVESTOR & TRADER
MCVINO TRADING
SAN FRANCISCO, CA
01.2018 - Current
- Establish and managed investment fund, beginning with initial investment of $500 and successfully building $4,000 portfolio
- Exercise in-depth knowledge of strategic trading, including monitoring and evaluating markets to identify key signals and trends
- Partner closely with trading colleagues to select stocks, levels, and limits in order to yield optimal results and generate continuous portfolio growth.
VOLUNTEER & FUNDRAISER
CHARITY WATER – WATER FOR NEPAL
07.2015 - Current
- Liaise 6 person team to manage family charity raising awareness and money for the people of Nepal, founded 2013
- Develop, execute fundraising campaigns successfully raised $200K to support water projects in Nepal, demonstrating superb outreach,communications, relationship building skills
- Lead design, planning, building water system coordination team 10 provide clean water village Phortse (north Kathmandu) throughout year; lived village summer 2019 initiative project, continue support multi-year effort navigating engineering complexity terrain (returning village 15th, November)
- Negotiate government agencies; secure necessary permits, identifying and implementing best practices, cooperation, and communication to achieve desired results.
PRESIDENT
KAPPA SIGMA, SIGMA
SANTA CLARA, CA
08.2022 - Current
- Work alongside an executive team to plan weekly events, coordinate fundraising initiatives, send proposals and contracts to applicable contractors for previously planned venues
- Manage a chapter of 100 active members to facilitate networking, career, and social oppurtunities with our large alumni base and other students at santa clara university.
PRODUCT MANAGEMENT INTERN
KOHLS
SAN FRANCISCO, CA
06.2022 - 08.2022
- Interned at Kohl's via a hybrid work model from San Francisco as a Product Manager working on a subsection of the Marketplace team in Returns
- Regularly hosted daily team meetings reviewing prior day(s)work, prioritizing, assigning tasks, and updating those tasks on Team Miro boards and the Jira application to maintain a constant, productive work flow
- Led a self-made discovery presentation to 1,000+ employees, executives, managers, and board-members, based on in-field research in the returns space
- The project involved an unorthodox method of back-tracking packages that do not have associated returns slips, but are still in the Kohls POC; an issue costing tens of thousands of dollars of loss with the associated "Kohl's Cash, no-receipt necessary" policy
- Scalability of other Marketplace functionality was then achieved, after having solved this roadblock with my team
- I plan to intern at Kohl's again this Summer, 2023.
BARISTA & DISHWASHER
VELO ROUGE CAFé
SAN FRANCISCO, CA
06.2018 - 08.2018
- Streamlined cleaning operations to ensure that all dish-washing kept ahead of kitchen needs, efficiently and swiftly clearing tables and washing dishes to ensure that all equipment was available to servers
- Delivered superb customer service as a trained barista, making coffee and serving in the front of house with consistent professionalism and enthusiasm
- Resolved conflict both in-house and with customers, identifying and diffusing tense situations in a fast-paced environment with creative and effective problem-solving.
INTERN
PIVOTAL SOFTWARE
SAN FRANCISCO, CA
06.2018 - 07.2018
- Collaborated with front-end developers as part of a two-product team, developing software for StubHub and the U.S
- Airforce using JavaScript and C++
- Garnered knowledge around outcome-based roadmaps, the principles of lean product development, and contemporary user research techniques
- Introduced to best practices in team meeting facilitation and presentation, hosting complex meetings with multiple senior-level executives to drive mutually beneficial and positive project outcomes.
GLIDE MEMORIAL FOOD KITCHEN, KITCHEN STAFF
SAN FRANCISCO, CA
07.2015 - 08.2017
PROJECT ORGANIZER
NEPAL WATER AUTHORITY
07.2015
- FOR THE PHORTSE WATER PIPELINE – 300 HOURS OF VOLUNTEERING
Education
Bachelor of Arts - Business Management
09.2021 - 07.2025
GPA: 3.5/4.00
High School Diploma -
08.2018 - 06.2021
GPA: 3.8 / 4.00, GPA: 4.00 / 4.15, Varsity Cross-Country and Track Team Member
Skills
Relationship Managementundefined
Timeline
PRESIDENT - KAPPA SIGMA, SIGMA
08.2022 - Current
PRODUCT MANAGEMENT INTERN - KOHLS
06.2022 - 08.2022
Santa Clara University - Bachelor of Arts, Business Management
09.2021 - 07.2025
Sacred Heart Cathedral Preparatory - High School Diploma,
08.2018 - 06.2021
BARISTA & DISHWASHER - VELO ROUGE CAFé
06.2018 - 08.2018
INTERN - PIVOTAL SOFTWARE
06.2018 - 07.2018
INVESTOR & TRADER - MCVINO TRADING
01.2018 - Current
VOLUNTEER & FUNDRAISER - CHARITY WATER – WATER FOR NEPAL
07.2015 - Current
- GLIDE MEMORIAL FOOD KITCHEN, KITCHEN STAFF
07.2015 - 08.2017
PROJECT ORGANIZER - NEPAL WATER AUTHORITY
07.2015
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