Ciaranette Gonzalez
Chicopee,United States
Summary
Highly-skilled phlebotomist with 9 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis, strong costumer service experience.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Baystate Health
04.2021 - 03.2024
- Used personal protective equipment correctly to protect coworkers and patients.
- Reviewed and processed requisitions for laboratory tests.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assisted in training and onboarding new phlebotomists.
- Centrifuged blood samples as outlined in clinical protocols.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Verified patients' identification for proper sample collection.
Phlebotomist
Trinity Health
12.2018 - 04.2021
- Reviewed and processed requisitions for laboratory tests.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Medical Assistant
Trinity Health
11.2014 - 12.2018
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms, and allergies.
Phlebotomist
LabCorp
Springfield, MA
03.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Reviewed and processed requisitions for laboratory tests.
- Assisted in training and onboarding new phlebotomists.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Education
Associate Of Applied Science - Biology
Holyoke Community College
Holyoke, MA05.2016
Medical Assisting
Branford Hall Career Institute
Springfield, MA07.2008
Skills
- Tracking Specimens
- Specimen Collection
- Specimen Labeling Procedures
- Drawing Blood
- Proper Storage Procedures
- Processing Specimens
- Venipuncture and Capillary Puncture
- Heel Sticks
- Medical Terminology
- Microsoft Office
- Patient Identification
- HIPAA
- Data accuracy
- Accuracy and Attention to Detail
- Customer Service-Oriented
- Independent worker
- Strong Problem Solver
- Data Processing
- Document processing
- Administrative Support
Languages
Spanish
Native or Bilingual
Timeline
Phlebotomist
LabCorp
03.2024 - Current
Phlebotomist
Baystate Health
04.2021 - 03.2024
Phlebotomist
Trinity Health
12.2018 - 04.2021
Medical Assistant
Trinity Health
11.2014 - 12.2018
Associate Of Applied Science - Biology
Holyoke Community College
Medical Assisting
Branford Hall Career Institute