Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Personal References
Timeline
Generic

Ciara Rose Dempsey

1744 Aladdin Ave, New Hyde Park,NY

Summary

Highly organized Office Administrator Coordinator with broad experience in supervising office staff, managing administrative tasks and coordinating office functions. Strong skills in project management, problem-solving and communication contribute to efficient operations. Previous roles have demonstrated success in improving workflows, streamlining processes and fostering team collaboration. My main quality is that I'm friendly and polite with a good sense of humor.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Office Administrator Coordinator

Molloy University
Rockville Centre, NY
01.2024 - Current
  • Serves as the first point of contact for both internal and external constituents. Resolves issues and/or directs individuals to the current person or resource within the organization with minimal supervision, maintaining confidentiality.
  • Plans and schedules events, prepares reports, and maintains files and databases. Prepares correspondence, schedules, and confirms appointments, shares documents and other materials, and arranges travel.
  • Manages the schedule for the department, including prioritizing requests and resolving scheduling conflicts. Monitors the department budget, contracts, requisitions, supplies, room reservation, and set-up.
  • Writes and edits internal communications, e.g. Brochures and websites.
  • Familiarity with Anthology, Canvas, Cascade, Chalk and Wire, Jenzabar, LibCal, and Microsoft (Office, Excel, Word, PowerPoint, Outlook), Qualtrics, Watermark Course Evaluations, and Zoom.
  • Prepared purchase orders, invoices and other financial documents as requested.
  • Managed multiple calendars ensuring accuracy of all scheduled events.

Administrative Assistant (Floater)

Molloy University
Rockville Centre, NY
04.2019 - 01.2021
  • Worked in multiple departments for the Office of Academic Affairs (The School of Business, The School of Education, The School of Arts and Sciences, Health Services, and The Faculty Professional Center), performing general day-to-day office administration, telephone calls, responding to emails, and answering general inquiries related to different departments.
  • Worked well with, and responded to, students, faculty, and staff, and helped resolve questions and issues.
  • Assisted with organizing and scheduling meetings, room reservations, room set-ups, doodle polls, creating agendas, taking minutes, and following up when required.
  • Generating documents for various departments as always directed and maintaining confidentiality, especially during Covid.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.

Office Secretary

The Irish American Society
Mineola, NY
06.2015 - 04.2019
  • General office duties included answering phone calls, emails, and general inquiries regarding outside rentals.
  • Booked events and arranged outside rentals for the Center.
  • Created flyers, mailing letters, and updated the monthly calendar of events.
  • Managed their social media and kept it updated.
  • Placed orders for the bar and paid bills promptly.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Prepared agendas and made arrangements for committee, board, and other meetings.
  • Supported the development of marketing materials such as brochures, flyers, newsletters.

Bartender/Waitress

O'Carrolls Recovery Room
Mineola, NY
10.2011 - 04.2019
  • Providing customers with a friendly, warm, and welcoming environment.
  • Sets tables, takes orders, and serves meals and drinks to guests according to well-established rules of etiquette, providing amazing service, where the same customers would come back daily/weekly.
  • Maintaining a clean, sanitized, organized bar/restaurant up to code with the NYC Department of Health.
  • Operating cash registers, processing credit card payments, and handling cash with zero discrepancies or errors.

Bartender/Waitress Supervisor

The Starting Gate Bar
Woodside, NY
05.1997 - 06.2006
  • Providing customers with a friendly, warm, and welcoming environment.
  • Sets tables, takes orders, and serves meals and drinks to guests according to well-established rules of etiquette, providing amazing service, where the same customers would come back daily/weekly.
  • Maintaining a clean, sanitized, organized bar/restaurant up to code with the NYC Department of Health.
  • Operating cash registers, general bookkeeping, and making payments to outside vendors.
  • Ordering liquor and keeping stock.

Waitress

The Stop Inn Diner
Woodside, NY
01.1996 - 05.1997
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Organized take-out orders efficiently according to customer requests.
  • Provided accurate change for cash transactions using a cash register system.

Travel Consultant

Travel Shop Newry
Newry, Northern Ireland
01.1992 - 03.1995
  • Provided clients with brochures, guides and maps to assist with trip preparation.
  • Maintained relationships with travel partners and vendors.
  • Booked transportation and hotel reservations using computer or telephone.
  • Completed ongoing training with company and travel partners.
  • Computed costs of travel and accommodations using calculator, computer or quote package tour's costs.
  • Printed or requested transportation carrier tickets using computer printer system or system link to travel carrier.
  • Followed up with clients to notify of specials and offer assistance with future travel plans.

Education

High School Diploma -

Saint Pauls High School
Bessbrook, Newry, Northern Ireland
06-1991

Some College (No Degree) - Travel & Tourism

Rupert Stanley College
Belfast, Northern Ireland

Skills

  • Office Administration
  • Performance Improvement
  • Time Management
  • Customer Relationship Management (CRM)
  • Planning events
  • Schedule and calendar management
  • Software Proficiency
  • Event Management
  • Database Input Accuracy
  • Administrative Assistance
  • Comprehensive Travel Planning
  • Telephone Communication

Certification

  • I was nominated by my supervisor and completed Empowerment Skills for Leaders 30-hour training through the National Family Development Leadership Credential Program/University of Connecticut in May of 2023

Affiliations

I have completed 7 full marathons

Love to spend my free time outdoors, hiking or gardening

Love to Travelling

Personal References

A personal references is available from the following:

My current supervisor - Dr. Maureen Sanz, Msanz@molloy.edu (516) 323- 3405

Past president of The Irish American Society - Mrs. Betty McLaughlin (347) 613-1303

Timeline

Office Administrator Coordinator

Molloy University
01.2024 - Current

Administrative Assistant (Floater)

Molloy University
04.2019 - 01.2021

Office Secretary

The Irish American Society
06.2015 - 04.2019

Bartender/Waitress

O'Carrolls Recovery Room
10.2011 - 04.2019

Bartender/Waitress Supervisor

The Starting Gate Bar
05.1997 - 06.2006

Waitress

The Stop Inn Diner
01.1996 - 05.1997

Travel Consultant

Travel Shop Newry
01.1992 - 03.1995

High School Diploma -

Saint Pauls High School

Some College (No Degree) - Travel & Tourism

Rupert Stanley College

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Ciara Rose Dempsey