Ciarra Braxton
Madison Heights,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a Knowledgeable CNA, Monitor Tech and medical biller offering 5+ years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Monitor Technician
Lynchburg General Hospital
11.2021 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
- Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
- Prepared Holter Monitor equipment and provided instruction and demonstration of use for patients and families.
- Conducted EKG, echocardiogram, stress tests and other ordered cardiac tests for [Number]+ patients per day.
- Transcribed patient results and entered into office electronic recording system.
- Managed remote device interrogations via online websites, producing detailed reports in alignment with specifications of diverse providers.
- Inspected, maintained and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
- Maintained and adjusted cardiology and pulmonary equipment.
- Documented vascular data such as edema, oxygen saturation and blood pressure to contribute to accurate diagnoses.
Licensed Cosmetologist
Body Works Day Spa And Salon
10.2021 - Current
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Consistently received positive performance reviews from guests.
- Styled hair, makeup and nails for customers for special events and occasions.
Assistant Salon Manager
Southern Worxs Hair Studio
06.2021 - 09.2021
- Offered discounts and manager promotions to loyal customers.
- Identified competent talent for salon professionals to have full salon floor coverage for amenities.
- Devised seasonal promotions and discount packages to increase clientele loyalty base.
- Organized training for new employees and receptionists.
- Advertised salon services on social media platforms.
- Monitored stock of products and ordered supplies.
- Gathered feedback from clients to provide pleasant salon experience.
- Developed sales and promotional campaigns around special holidays and seasonal events.
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
- Scheduled employees to maintain adequate coverage during business hours.
- Maintained general appointment calendar and set shift schedules.
- Achieved personal sales goals by upselling products to meet individual needs.
- Consistently received positive feedback from guests on performance reviews.
- Handled employee scheduling and coverage needs during business hours.
- Promoted business through marketing initiatives and use of social media.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Licensed Cosmetologist
Supercuts
03.2021 - 05.2021
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Processed payments, entering sales in register for prompt customer service.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Recorded notes for future reference about customer preferences and services delivered.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Monitored current trends to understand fashions and better serve customer needs.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Maintained client treatment records and designed long-term care programs for return customers.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Answered phone calls and emails to schedule client appointments.
- Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Certified Nursing Assistant
Maxim Healthcare Services, Inc
07.2016 - 05.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Facilitated personal hygiene management, feeding and ambulation.
- Checked vital signs and administered prescription medication under guidance and supervision of skilled nursing staff to facilitate basic health care services.
- Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Worked with Dementia and Peds
Chiropractic Office Manager
Allied Chiropractic Center
01.2020 - 03.2020
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Monitored front areas so that questions could be promptly addressed.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Received, recorded and filed medical payments by check, cash and credit card.
- Called and faxed pharmacies to submit prescriptions and refills.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Entered procedure codes and diagnosis codes into medical billing software.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Used Chirotouch to schedule appointments for doctor visits and procedures.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
Certified Nursing Assistant
Gracedale Nursing Home
06.2017 - 01.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Personal Care Assistant
Abington Manor At Morgan Hill
10.2016 - 07.2017
- Assisted with daily living activities, running errands and household chores.
- Remained alert to problems or health issues of clients and competently responded.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Chiropractic Office Assistant
Losagio Chiropractic Center
03.2016 - 10.2016
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Received, recorded and filed medical payments by check, cash and credit card.
- Guarded against fraud and abuse by verifying coded data accurately reflected services provided.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Resourcefully used various coding books, procedure manuals and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses and treatments.
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement.
- Entered orders into EMR system efficiently and without errors.
- Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
Medical Biller, Accounts Receivable
Allied Personnel Services
07.2015 - 01.2016
- Orchestrated medical coding, payment posting, accounts receivables and collections.
- Translated and interpreted medical billing codes with strong accuracy to enable swift payment from insurance agencies.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Gathered information from multiple sources to simplify billing and organize accounts.
- Posted payments and collections on regular basis.
- Liaised between patients, insurance companies and billing office.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Set up and maintained new electronic billing system.
- Prepared accounts with past due balances and transferred those cases to collection agency.
- Collected payments and applied to patient accounts.
- Communicated with insurance providers to resolve denied claims and resubmitted.
Medical Supply Manager
Cutrite Surgical & Supply
11.2014 - 06.2015
- Forecasted requirements and set reorder points to maintain optimal levels.
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Managed accurate files and implemented new organizational systems to improve traceability.
- Oversaw and regulated warehouse inventory
- Coached, managed, tasked and assessed employees on company practices and processes.
- Managed and maintained accountability for equipment.
Medical Front Office Supervisor
Heart Soul Mind Body
11.2013 - 11.2014
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Collected payments and applied to patient accounts.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Adhered to established standards to safeguard patients' health information.
- Reviewed patient records, identified medical codes and created invoices for billing purposes.
- Orchestrated medical coding, payment posting, accounts receivables and collections.
Cashier
Host Marriott Services
05.2010 - 01.2012
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Cooked and prepared foods and monitored food production according to quality and sanitation standards.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
- Examined trays to check contents for required items and complete orders.
Education
Licensed Cosmetologist - Cosmetology
The Beauty Institute Schwarzkopf Professional
Allentown, PA03.2021
Certified Medical Biller & Coder - Medical Billing And Coding
Everest Institute - South Plainfield
South Plainfield, NJ10.2013
High School Diploma -
Middlesex County Vocational School Perth Amboy
Perth Amboy, NJ06.2012
Skills
- Interpreting EKGs
- Diagnostic Testing
- Patient Treatment
- Special Events
Certification
- First Aid/CPR Certified
- CNA - Certified Nurse Assistant
Timeline
Monitor Technician
Lynchburg General Hospital
11.2021 - Current
Licensed Cosmetologist
Body Works Day Spa And Salon
10.2021 - Current
Assistant Salon Manager
Southern Worxs Hair Studio
06.2021 - 09.2021
Licensed Cosmetologist
Supercuts
03.2021 - 05.2021
Chiropractic Office Manager
Allied Chiropractic Center
01.2020 - 03.2020
Certified Nursing Assistant
Gracedale Nursing Home
06.2017 - 01.2018
Personal Care Assistant
Abington Manor At Morgan Hill
10.2016 - 07.2017
Certified Nursing Assistant
Maxim Healthcare Services, Inc
07.2016 - 05.2021
Chiropractic Office Assistant
Losagio Chiropractic Center
03.2016 - 10.2016
Medical Biller, Accounts Receivable
Allied Personnel Services
07.2015 - 01.2016
Medical Supply Manager
Cutrite Surgical & Supply
11.2014 - 06.2015
Medical Front Office Supervisor
Heart Soul Mind Body
11.2013 - 11.2014
Cashier
Host Marriott Services
05.2010 - 01.2012
Licensed Cosmetologist - Cosmetology
The Beauty Institute Schwarzkopf Professional
Certified Medical Biller & Coder - Medical Billing And Coding
Everest Institute - South Plainfield
High School Diploma -
Middlesex County Vocational School Perth Amboy
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