Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Front End Associate
Kroger
Powderly, KY
01.2019 - 11.2019
Maintained clean and clutter-free front-end area.
Watched for and recognized security risks and thefts to prevent or handle situations.
Ticketed, arranged and displayed merchandise to promote sales.
Re-stocked check-out line and end-cap displays with new merchandise.
Greeted customers and provided assistance with product selection.
Operated register for cash, check, and credit card transactions, maintaining accuracy.
Assistant Manager
Family Video Movie Club
Powderly, KY
10.2018 - 01.2019
Resolved customer inquiries and complaints requiring management-level escalation.
Recruited and trained new employees to meet job requirements.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Maintained accurate records of sales transactions using point-of-sale systems.
Monitored employee attendance records, timekeeping, and payroll information.
Implemented quality control measures to uphold company standards.
Shift Leader
Pizza Hut
Central City, KY
10.2016 - 10.2018
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Scheduled team members for shifts based on business needs and customer demand.
Analyzed sales data to identify trends and areas for improvement.
Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Utilized POS systems efficiently for order processing and inventory management.
Adhered to all health code regulations while preparing food items for customers.
Trained new employees on company policies, operational procedures, and customer service standards.