Ciarra Gordon
Cleveland,OH
Summary
Professional with strong experience in fast-paced environments, prepared for FC Associate role. Proven ability to optimize workflows, maintain high standards, and ensure operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Trusted for reliability, effective communication, and problem-solving skills. Proficient in inventory management, logistics coordination, and safety protocols.
Overview
6
6
years of professional experience
Work History
FC Associate
Amazon
Middleburg Heights, Ohio
03.2025 - Current
- Stowed items into pods to add to the inventory of the building.
- Packed packages for customer orders.
- In dispatch, I induct packages down the line. I picked the packages off the line and onto the buffer table. I scan the packages and stow them into carts. I also stage the full cart and replace it with an empty cart.
- I help the problem solver with reprocessing packages, replacing the bags or make new labels for the packages.
- I assist any flex drivers with the problems they may face.
- I route chase, which is going to each area to find certain packages so that we can finish out the route to get staged for the flex driver.
- I do audits around the building for outbound, inbound and dispatch.
- Participated in safety team meetings to discuss objectives, share insights, and address operational challenges.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
FC Associate
Amazon
Euclid, OH
04.2020 - 05.2024
- Assisted in training new associates on best practices for safety and operational efficiency.
- Stowed items from totes and containers into pods to update the inventory for the building.
- Packed in AFE, grabbing items from the chutes and putting them in the suggested box or bag.
- I worked in SLAM and fixed any of the packages that got kicked out for either being underweight or missing items inside.
- I worked in EcoPack where I'd watch the packages go through the machine and if it got kicked out I'd just package it myself.
Cashier
Marshalls
Westlake, OH
01.2020 - 04.2020
- Assisted in inventory management, restocking shelves to maintain product availability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Monitored store cleanliness and organization, contributing to a positive shopping environment.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Mail Handler
United States Post Office
Cleveland, OH
11.2019 - 01.2020
- Transported mail around the docks from the trucks to the work area.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Improved mail processing efficiency by sorting and organizing incoming and outgoing mail accurately and promptly.
Education
Cuyahoga Community College
Cleveland, OHSkills
- Warehouse safety
- Packing efficiency
- Loading and unloading
- Barcode scanning
- Quality control
- Shipping and receiving
- Team collaboration
- Safety compliance
- Attention to detail
- Customer service
- Quick learner
- Critical thinking
- Heavy lifting
- Motivated team player
Timeline
FC Associate
Amazon
03.2025 - Current
FC Associate
Amazon
04.2020 - 05.2024
Cashier
Marshalls
01.2020 - 04.2020
Mail Handler
United States Post Office
11.2019 - 01.2020
Cuyahoga Community College