Catie Cavazos
15315 Dinnet Berm Dr Humble,TX
Overview
3
3
years of professional experience
Work History
Personal Shopper
H-E-B
10.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Key Holder
Abercrombie
09.2021 - 09.2023
- Ensured a clean, organized inventory and curated displays of rotating seasonal merchandise along with other merchandise
- Anticipated customer needs and provided them with high-quality service while upholding company standards and values to ensure customer satisfaction
- Meticulously handled Point of Sale system transactions including credit card, cash exchanges, and refunds to ensure seamless and accurate cash flow
- Opened and closed store was simultaneously supervising the floor ensuring customer service
- Kept track of business numbers for district walkthroughs when necessary
- Promoted to Key Holder/Manager in June 2022
Education
Bachelor of Science - Health, Public Health Concentration
University of Houston
Houston, TX12-2025
Skills
- Multi Tasking
- Teamwork Driven
- Effective communication
- Customer engagement
- Sales expertise
- Problem-solving abilities
- Decision-making
- Deadline driven
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Personal Shopper
H-E-B
10.2023 - Current
Key Holder
Abercrombie
09.2021 - 09.2023
Bachelor of Science - Health, Public Health Concentration
University of Houston
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