Ciceley Brentel
Herriman
Summary
A dedicated and highly motivated individual pursuing a degree in Health Sciences at SLCC. With experience in medical facilities, customer service and administrative environments. I have developed strong skills in communication, teamwork, and patience across diverse groups. I am recognized for my academic excellence and contribution to the community, evidenced by a perfect GPA and quality work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Utah Orthopedic Specialists
04.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Coordinated referral processes, effectively liaising between patients, providers, and specialists for seamless care transitions.
Associate
Top Golf
03.2023 - 07.2023
- Transitioning to an Associate at Top Golf, I elevated the guest experience through outstanding service and support, playing a pivotal role in creating memorable moments for visitors. My adaptability and dedication in these positions reflect a deep-seated passion for service excellence and a continuous pursuit of professional growth, demonstrating my capability to thrive in diverse and dynamic settings.
Barista
Beans and Brews
04.2022 - 07.2022
- I have exemplified exceptional customer service and a strong commitment to quality. As a Barista at Beans and Brews, I honed my craft in a fast-paced environment, consistently delivering high-quality food and beverages while maintaining excellent customer interactions, showcasing my ability to work efficiently under pressure.
Education
Health Sciences
Salt Lake Community College (SLCC)
Diploma - undefined
West Jordan High School
01.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Multi-line telephone operation
- Typing speed
- Phone etiquette
- Professional and polished presentation
- Customer service
- Problem-solving
- Microsoft office
- Medical Terminology
Certification
CPR Certified
Timeline
Receptionist
Utah Orthopedic Specialists
04.2024 - Current
Associate
Top Golf
03.2023 - 07.2023
Barista
Beans and Brews
04.2022 - 07.2022
Diploma - undefined
West Jordan High School
Health Sciences
Salt Lake Community College (SLCC)
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