Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work Availability
Quote
Timeline
BusinessDevelopmentManager
Cicely Alvarez

Cicely Alvarez

Austin,Texas

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Greystar
04.2024 - Current


  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Assistant Community Manager

SARES REGIS Group
11.2023 - 04.2024
  • Assisted in developing and implementing social media campaigns to increase community awareness
  • Skilled in reconciling accounts, documenting transactions, and managing accounts payable/receivable
  • Proficient in preparing and analyzing financial statements, creating budgets, and forecasts.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.

Assistant Community Manager

RPM
05.2021 - 11.2023
  • Successfully managed resident requests and maintenance tickets, ensuring high resident satisfaction
  • Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
  • Assisted with financial reporting, budgeting, and collections, maintaining accurate records
  • Proficient in financial statement preparation, analysis, and reconciliation.

Store Manager

Mobilelink Cricket Wireless
01.2019 - 12.2019
  • Led team of 10+ employees to achieve and exceed sales targets consistently
  • Implemented effective inventory management systems resulting in decreased waste and increased profit
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Associate of General Studies -

Austin Community College
Austin, Texas
08.2026

Skills

  • Data Entry
  • Computer Skills
  • Office Administration
  • Customer Service
  • Microsoft Word
  • Customer Relations
  • Clerical Support
  • Critical Thinking
  • Scheduling
  • Documentation and Recordkeeping

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Accomplishments

  • Updated and maintained company database to reflect current and accurate client records for more than 10 accounts.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Administrative Assistant

Greystar
04.2024 - Current

Assistant Community Manager

SARES REGIS Group
11.2023 - 04.2024

Assistant Community Manager

RPM
05.2021 - 11.2023

Store Manager

Mobilelink Cricket Wireless
01.2019 - 12.2019

Associate of General Studies -

Austin Community College

Similar Profiles

CREATE PROFILE
Cicely Alvarez