Summary
Overview
Work History
Education
Skills
Timeline
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Cicely Childs

Dallas,TX

Summary

Results-driven B2B and B2C Sales Professional adept at identifying and capitalizing on new business opportunities through strategic prospecting, market analysis, and relationship-building. Strong communicator skilled in articulating the value proposition of complex products and services, fostering long-lasting client partnerships. Known for a consultative sales approach that aligns solutions with client needs, resulting in increased client satisfaction and loyalty. Seeking to leverage my expertise in driving sales success and forging profitable business relationships to contribute to a dynamic sales team.

Overview

4
4
years of professional experience

Work History

Sales Consultant (Part-time)(Remote)

Dreamwood Wedding Films
11.2023 - Current
  • Proactively contact prospective customers to introduce and articulate the unique benefits and value of our wedding cinematography and photography services, demonstrating excellent communication skills and product knowledge
  • Implement a consistent and strategic follow-up process, fostering ongoing engagement and building relationships with potential customers to nurture leads through the sales pipeline
  • Engage in consultative discussions with potential customers, providing in-depth information on high-ticket services ranging from $3,000 to $12,000 (on average), and tailoring solutions to meet their specific desires and needs
  • Demonstrate strong negotiation skills by effectively navigating pricing discussions, and preparing and sending proposals
  • Proven track record of successful closures, showcasing the ability to convert leads into satisfied customers through a persuasive and customer-centric approach

Business Development (Part-time)(Remote)

Skull Bliss Art & Decor
09.2023 - Current
  • Successfully research and source targeted leads tailored to the unique niche of the brand, demonstrating a keen understanding of the target market
  • Conduct cold calls and schedule appointments for the brand manager to discuss wholesale partnerships with potential customers
  • Spearhead lead generation initiatives tailored to specific industries, contributing to the brand's expansion and visibility nationwide
  • Provide strategic counsel to the brand manager and wholesale manager, offering valuable insights into the optimal marketing direction for businesses aligned with the brand's identity
  • Achieved an impressive 90% increase in prospect interest, showcasing effective strategies for capturing and maintaining audience attention

Sales & Customer Success Strategist (Remote)

Meridio
08.2022 - 03.2023
  • Designed and implemented B2B Customer Success strategy, driving team expansion and enhancing customer satisfaction
  • Led successful project management of targeted email campaigns, boosting lead quality and driving sales from key demographics with a 61% open rate by prospective customers
  • Coached and mentored 4 Business Development Representatives, optimizing lead conversion rates and achieving maximum results
  • Collaborated with Sales and Growth teams to revamp company website and content, resulting in increased site traffic, improved quality, and enhanced SEO performance
  • Spearheaded a LinkedIn lead generation campaign in collaboration with Marketing, attracting a larger customer base of small businesses

Inside Sales Representative (Part-time)(Remote)

Flow Research Collective
07.2021 - 03.2022
  • Conducted sales calls and online meetings with potential clients to present services, discuss benefits, and address questions or concerns
  • Built rapport and established a positive first impression
  • Listened actively to potential clients' needs and challenges, and recommended tailored solutions that aligned with their requirements
  • Provided consultative guidance and built a strong case for how the products and services could address their specific pain points
  • Prepared and sent detailed quotes, proposals, and sales contracts to prospects for high-end services ranging on average between $5,000 to $10,000
  • Used CRM software to track and manage leads and sales activities through sales funnel

Customer Success Manager (Remote)

Athena Alliance
08.2019 - 05.2022
  • Successfully onboarded and serviced top-level business leaders worldwide, including c-suite executives, investors, entrepreneurs, and consultants
  • Discussed clients' goals, expectations, and budgets and proposed cost-effective solutions, capitalizing on upselling and cross-selling additional services
  • Built client trust by promptly addressing inquiries, identifying their needs, resolving issues, and providing follow-up support
  • Proactively monitored customer progress, delivering timely and accurate updates, and effectively resolved challenges with high-profile customers to nurture existing relationships and expand the return customer base
  • Organized and delivered events and customer education programs promoting a range of high-end services to drive revenue (services averaged upwards of $10,000)
  • Worked with Sales team to generate new corporate and enterprise leads

Education

B.A. in Political Science -

Saint Olaf College
Northfield, MN

Skills

  • Customer Relationship Management
  • Outstanding verbal and written communication skills
  • Problem Solving: Analytical and critical thinker
  • Active Listening
  • Negotiation
  • Consultative Selling
  • Lead generation and business development
  • Excellent presentation and follow-up
  • Resilient and adaptable
  • CRM and technology proficiency
  • Self-motivation and discipline
  • Salesforce, Hubspot
  • Microsoft 365, Google Workspace
  • Asana, Monday, Trello, Basecamp
  • Zoom, Microsoft Teams, Google Meet
  • Slack

Timeline

Sales Consultant (Part-time)(Remote)

Dreamwood Wedding Films
11.2023 - Current

Business Development (Part-time)(Remote)

Skull Bliss Art & Decor
09.2023 - Current

Sales & Customer Success Strategist (Remote)

Meridio
08.2022 - 03.2023

Inside Sales Representative (Part-time)(Remote)

Flow Research Collective
07.2021 - 03.2022

Customer Success Manager (Remote)

Athena Alliance
08.2019 - 05.2022

B.A. in Political Science -

Saint Olaf College

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Cicely Childs