CiCi Bortz
Reading ,PA
Summary
Compassionate Certified Nursing Assistant with a proven track record at Complete Care at Berkshire Center, skilled in patient care and vital signs monitoring. Adept at fostering independence and enhancing quality of life through personalized care plans and effective communication. Committed to maintaining high standards of safety and compliance in all aspects of care. Ability to maintain cleanliness and multitasking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Complete Care at Berkshire Center
08.2023 - Current
- Assisted residents with daily living activities, promoting independence and enhancing quality of life.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate documentation of patient care activities and observations in electronic health records.
- Collaborated with interdisciplinary team to develop personalized care plans for residents.
- Provided emotional support to residents, fostering a compassionate environment during difficult times.
- Implemented infection control procedures, ensuring compliance with health regulations and safety standards.
- Trained new staff on best practices for resident care and facility protocols, enhancing team performance.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
Activities Assistant
Complete Care at Berkshire Center
08.2021 - 08.2023
- Assisted in planning and organizing daily activities for residents to enhance engagement.
- Coordinated transportation for residents attending off-site events, ensuring timely arrivals.
- Facilitated communication between residents and staff to address needs and preferences.
- Implemented new activity programs based on resident feedback to improve participation rates.
Dietary Aide
Healthcare Services Group
03.2019 - 08.2021
- Assisted in meal preparation and serving to ensure dietary needs were met.
- Maintained cleanliness and sanitation of kitchen and dining areas, adhering to health regulations.
- Supported nutrition staff in menu planning and food portioning for diverse patient diets.
- Collaborated with healthcare team to address individual dietary requirements effectively.
Education
No Degree -
Agora Cyber CS
Reading, PASkills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Collecting vital signs
Bathing assistance
Alzheimer's and dementia care
Basic life support
Vital signs monitoring
Bedside manner
Basic Computer skills
Microsoft word excel, office skills
Admissions assessment skills
Infection control safety
Medical terminology
Medical equipment
Certification
CNA
Timeline
Certified Nursing Assistant
Complete Care at Berkshire Center
08.2023 - Current
Activities Assistant
Complete Care at Berkshire Center
08.2021 - 08.2023
Dietary Aide
Healthcare Services Group
03.2019 - 08.2021
No Degree -
Agora Cyber CS