Cici Curcio
Albany,NY
Summary
Bilingual administrative professional with 10+ years of progressive experience in administrative support, executive assistance, and records management. Expert in database maintenance (Access), document preparation, calendar coordination, and records retention/archival procedures. Proven ability to work independently and collaboratively in fast-paced environments while maintaining confidentiality and accuracy. Proficient in Microsoft 365 suite and skilled at training staff, implementing filing systems, and managing time-sensitive administrative workflows.
Overview
27
27
years of professional experience
Work History
Administrative Liaison / Referral Coordinator
St. Peter's Health Partners
Albany, NY
03.2025 - Current
- Lead administrative operations across multiple oncology units; provide seamless coverage for diverse desk functions with minimal supervision
- Prepare and proofread confidential reports, correspondence, and documentation; ensure proper formatting and compliance with organizational standards
- Maintain electronic and paper filing systems for multiple departments; conduct regular file audits and prepare materials for archival storage in accordance with retention schedules
- Update and manage database records with high accuracy; generate reports and track case information using specialized scheduling and EMR platforms
- Train new staff members on administrative procedures, filing protocols, and database systems
- Coordinate meetings and manage calendars for multiple stakeholders; handle travel arrangements and expense report processing
- Answer phones, greet visitors, and manage incoming/outgoing correspondence in a professional, service-oriented manner
- Standardize procedures and documentation to improve consistency and turnaround times across departments
Property Manager / Co-Owner
Multi-Family Residential Properties
Albany, NY
01.2020 - Current
- Manage day-to-day operations for two multi-family properties (8 total units): tenant screening, leasing, rent collection, lease renewals
- Coordinate maintenance requests; source and oversee vendors to ensure timely, cost-effective repairs and compliance
- Conduct property inspections; ensure adherence to housing standards and lease compliance; handle dispute resolution
- Track budgets and expenses; approve vendor invoices; maintain organized records, contracts, and correspondence
- Negotiate vendor agreements and manage multi-stakeholder relationships with professionalism and discretion
Executive Assistant
St. Peter's Health Partners
Albany, NY
11.2024 - 03.2025
- Prepared, proofread, and formatted confidential correspondence, reports, and presentations for senior leadership; reviewed all documents for grammatical accuracy and proper formatting
- Managed executive calendars, coordinated multi-stakeholder meetings, and arranged domestic/international travel; processed travel expense reports through organizational financial systems
- Maintained comprehensive records retention system and organized meeting materials; drafted agendas and minutes with timely distribution and follow-through
- Served as primary liaison between executive leadership and internal/external stakeholders; handled sensitive communications with discretion
Senior Secretary – Volunteer Services
St. Peter's Health Partners
Albany, NY
01.2022 - 01.2024
- Supported multiple directors and managers with calendar management, executive-level reporting, and presentation creation
- Processed vendor payments and managed supply orders using organizational financial systems; maintained accurate budget tracking
- Coordinated organization-wide events and communications; strengthened volunteer engagement processes through improved documentation and outreach
Surgical Scheduler
Albany Medical Center
Albany, NY
04.2022 - 11.2022
- Scheduled and coordinated surgical procedures and office visits across multiple providers in high-volume environment
- Prepared, verified, and maintained surgery documentation and patient records; ensured strict compliance with confidentiality requirements
- Liaised among patients, surgeons, anesthesia, and insurance representatives to resolve scheduling conflicts and maintain accuracy
Surgical Coordinator & Office Supervisor
Long Island Neurological Consultants
Lynbrook, NY
01.2020 - 01.2022
- Supervised front desk operations; trained staff on scheduling systems, protocols, and patient intake procedures
- Managed physician calendars, procedure coordination, and documentation workflows for neurosurgical practice
- Implemented workflow improvements that enhanced scheduling efficiency and service quality; reduced appointment conflicts by 30%
Surgical Coordinator & Supervisor
Precision Surgery of New York
Manhasset, NY
01.2019 - 01.2020
- Oversaw daily scheduling, patient intake, and staff training; maintained comprehensive records and billing processes
- Streamlined communication among clinical teams and patients; upheld strict confidentiality standards in all interactions
Director of Product Strategy
Haute Athletics
New York, NY
01.2013 - 01.2015
- Directed international vendor relationships and managed supply chain logistics for athletic apparel company
- Developed pricing strategies and implemented inventory tracking systems to support profitability and accuracy
- Coordinated cross-functional initiatives across operations, merchandising, and marketing to drive brand growth
- Established documentation standards and reporting rhythms for leadership visibility
Founder & Owner
Cici Art Gallery / Viajero Imports
Hudson, NY
01.1999 - 01.2003
- Built and operated integrated retail/import businesses: legal compliance, contracts, budgeting, and comprehensive recordkeeping
- Hired, trained, and scheduled staff; processed payroll; maintained customer and vendor relationships
- Negotiated domestic leases and international artisan/vendor agreements; coordinated freight and customs documentation
- Managed inventory and financial reporting; delivered attentive customer service and community engagement
Education
Associate's Degree - Business Administration
SUNY Schenectady
Schenectady, NY12-2025
Skills
- Records management and retention
- Archival preparation and compliance
- Database management and proficiency
- Document preparation and formatting
- Proofreading and editing
- Microsoft 365 applications
- Adobe Acrobat expertise
- Calendar and meeting logistics
- Travel and vendor coordination
- Procurement and budget tracking
- Customer service excellence
- Stakeholder relations and engagement
- Team leadership and training
- Workflow optimization strategies
- Bilingual communication skills
- Confidentiality in documentation
- Software proficiency across platforms
- EMR and scheduling systems expertise
- Financial reporting and expense tracking systems
Languages
Spanish
Native/ Bilingual
Timeline
Administrative Liaison / Referral Coordinator
St. Peter's Health Partners
03.2025 - Current
Executive Assistant
St. Peter's Health Partners
11.2024 - 03.2025
Surgical Scheduler
Albany Medical Center
04.2022 - 11.2022
Senior Secretary – Volunteer Services
St. Peter's Health Partners
01.2022 - 01.2024
Property Manager / Co-Owner
Multi-Family Residential Properties
01.2020 - Current
Surgical Coordinator & Office Supervisor
Long Island Neurological Consultants
01.2020 - 01.2022
Surgical Coordinator & Supervisor
Precision Surgery of New York
01.2019 - 01.2020
Director of Product Strategy
Haute Athletics
01.2013 - 01.2015
Founder & Owner
Cici Art Gallery / Viajero Imports
01.1999 - 01.2003
Associate's Degree - Business Administration
SUNY Schenectady