CICI MARTINEZ-LOPEZ
Santa Barbara,CA
Summary
Dynamic and dedicated professional with a Bachelor's Degree from the University of California, Santa Barbara, and over three years of experience in student outreach, program development, exceptional communication skills and customer service. Proven ability to develop and implement successful initiatives that enhance student engagement, support, and enrollment. Strong background in data analysis, event coordination, and collaborative efforts with campus organizations. Prepared for extensive travel throughout California to support university recruitment and outreach goals.
Overview
5
5
years of professional experience
Work History
EOP Transfer Peer Mentor
The University of California, Santa Barbara
Santa Barbara
2023.08 - Current
- Assigned a cohort of 781 transfer students, conducting regular outreach via email and holding weekly office hours
- Provided academic support and guidance to students in need of assistance.
- Collaborated with other campus organizations and support services to create and implement EOP events, enhancing student engagement and support
- Worked effectively with a small team of 7 to provide targeted resources for first-generation transfer students.
Product Educator
Lululemon Athletica
Santa Barbara , CA
2021.12 - Current
- Contributed to regional quarterly sales goals (~$60-80k) by meeting the needs of each guest and providing exceptional shopping experiences, increasing units per transaction
- Captured guest emails and phone numbers, boosting membership goals (averaging ~85% captures)
- Reviewed product specifications, emphasizing unique fabrics and core styles to maintain lululemon's market position in luxury athletic clothing.
Undergraduate Research Assistant
The University of California, Santa Barbara
Santa Barbara
2023.01 - 2023.06
- Conducted data collection and analysis on mass shootings and media coverage, contributing to the development of new datasets
- Sourced and analyzed hundreds of articles, maintaining detailed records in Google Sheets
- Drafted manuscripts and reports summarizing the relevant findings of research studies
- Collaborated with a team of ~35 undergraduate students under the guidance of Dr Tristan Bridges and Dr Tara L. Tober
Office Coordinator
Livermore Dental Care
Livermore , CA
2019.02 - 2020.04
- Scheduled appointments, managed patient referrals, and maintained team needs, ensuring smooth office operations and high patient satisfaction.
- Provided administrative support for all departments in the organization as necessary.
- Assisted with special projects as requested from time-to-time by management team.
Education
Bachelor's Degree - Sociology
The University of California, Santa Barbara
01.2024
Associates Degree - Social and Behavioral Sciences
Las Positas Community College
01.2022
Skills
- Program Development and Implementation
- Student Outreach and Engagement
- Event Planning and Coordination
- Data Collection and Analysis
- Sales and Customer Service
- Effective Communication and Collaboration
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
EOP Transfer Peer Mentor
The University of California, Santa Barbara
2023.08 - Current
Undergraduate Research Assistant
The University of California, Santa Barbara
2023.01 - 2023.06
Product Educator
Lululemon Athletica
2021.12 - Current
Office Coordinator
Livermore Dental Care
2019.02 - 2020.04
Bachelor's Degree - Sociology
The University of California, Santa Barbara
Associates Degree - Social and Behavioral Sciences
Las Positas Community College
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