CIDALIA MCGEEHAN
Summary
Highly organized and experienced professional with exemplary multitasking, time management and customer service skills. Personable and responsible, with great attention to detail and a strong work ethic.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Floater/Sterilize Technician
Southern Maine Pediatrics Dentistry
08.2023 - 08.2024
- Sterilize, package, and distribute medical instruments within facility
- Managed inventory
- Prepared rooms for patient procedures
- Assisted Doctor with standard procedures, continuing to streamline operations
Ophthalmic Assistant
Maine Eye Center
06.2023 - 09.2023
- Perform initial screening by taking patient history, documenting in Electronic Medical Records, measuring visual acuity, pupil assessment, gross external exam, basic manual lensometry, stereo testing, color vision testing with color plates, visual field testing by confrontation, motility, angle assessment, Goldmann Applanation and Tonopen tonometry, BAT, manifest refraction
- Perform diagnostic such as optical coherence tomography, Topography, IOL Master, Humphrey Visual Field.
- Function as a scribe for the Ophthalmologist
- Ensuring proper informed consent is obtained, set up and clean up room from procedures.
- Administered eye medications for dilation and treatment.
Floater/Sterilize Technician
Pediatric Dentistry
09.2022 - 05.2023
- Sterilize, package, and distribute medical instruments within facility
- Develop patient X-rays
- Assist Doctor in patient procedures when needed
- Schedule recall appointments in Dentrix software
- Inventory Control
- Clean and prepare rooms for patient
- Managed inventory
- Prepared rooms for patient procedures
- Assisted Doctor with standard procedures, continuing to streamlined operations
Test Site Specialist
Curative
01.2022 - 09.2022
- Assist clients with completing forms and testing procedures.
- Verbally instruct clients on sample collection.
- Distribute, collect, and test sample kits, maintaining all HIPAA standards
- Resolve problems and issues during the testing sessions.
- Interpret COVID-19 test results and record results in DriveThru software.
- Set up and prepare test site for opening, and break down site at closing.
- Foster safe work environment with stringent focus on PPE policy adherence.
Assistant Restaurant Manager
Shamrock Pub & Grill
11.2012 - 08.2018
- Assisted in supervising daily operations and trained newly hired employees on use of computerized POS system and customer service policies.
- Handled money, balanced tills, processed credit card payment batches, prepared nightly closing reports and bank deposits.
- Responsible for product and supplies ordering to maintain inventory levels and managed delivery schedules.
- Provided excellent customer service which promoted repeat business and improved sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Planned schedules to meet coverage and service demands.
Server/Bartender Shift Manager
Quench Cafe
05.2005 - 11.2012
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet customer demands.
- Completed accurate inventory records to thwart malicious activities and maintain organization.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Front Office Receptionist
Wallingford Veterinary Associates
01.2004 - 01.2007
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Received and routed business correspondence to correct departments and staff members.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained clean reception area to promote positive, professional environment for clients.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Manchester11-2025
Skills
- Problem Solving Skills
- Schedule Coordination
- Attention to Detail
- Excellent Interpersonal and Organizational Skills
- Verbal and Written Communication
- Proficient in Microsoft Suite
Certification
BLS Provider
Timeline
Floater/Sterilize Technician
Southern Maine Pediatrics Dentistry
08.2023 - 08.2024
Ophthalmic Assistant
Maine Eye Center
06.2023 - 09.2023
Floater/Sterilize Technician
Pediatric Dentistry
09.2022 - 05.2023
Test Site Specialist
Curative
01.2022 - 09.2022
Assistant Restaurant Manager
Shamrock Pub & Grill
11.2012 - 08.2018
Server/Bartender Shift Manager
Quench Cafe
05.2005 - 11.2012
Front Office Receptionist
Wallingford Veterinary Associates
01.2004 - 01.2007
Bachelor of Arts - Psychology
Southern New Hampshire University
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