Cie Romeo
Brooklyn,NY
Summary
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. I am a highly motivated and result driven with the aspirations of securing a challenging position with a growing company. My strong work ethic and the ability to multi-task gives me an admirable reputation of working competently in a team environment, as well as flexibility to change and adapt.
Overview
24
24
years of professional experience
Work History
Office Agent
Worldwide Flight Services (WFS)
04.2023 - Current
- Provides excellent customer service
- Assist supervisor with data entry tasks
- Scans all inventory as well as updates in the system
- Closeout Domestic and International flights
- Dispatch International/Domestic flights and trucks.
- We delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Monitor
DCAS Queens Boulevard
04.2022 - 04.2023
- Assigning candidates to their assigned seats
- Helping them log onto their account so that the candidates can take their test
- I would answer any questions that the candidates may have.
- I would check the room to make sure that the candidates were following the rules.
Import Agent
AGI Alliance Ground International (Imports)
12.2015 - 10.2016
- Verify and update shipping information in the Company's internal system
- Consult customers about required transportation fees
- Prepare the customs import and export paperwork, so customers can clear their respective freight from the warehouse
- Complete the load factor for outboard flight for weight and balance
- Send Turnover Report
- Match and file Carriers and Disposition forms.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
Buyer And Purchasing Expeditor
JetBlue Airways
10.2016 - 03.2020
- Manage negotiation and placement of purchase orders for goods and services in a timely and cost-effective manner
- Sourcing open market units with our suppliers for RFQs (Request for Quote) regarding cost-saving measures
- Provided the Loan and Borrow team with fair market value of the units as they prepare invoices and transaction statements for a loan borrower
- Responsible for Buyer Furnished Equipment on the Airbus A321 fleet by placing orders, tracking shipments and delivery based on the vendor on dock dates
- Assisted in researching and qualifying sources of OOPP (Owners Operator Produced Parts) and PMA (Parts Manufactured Approval) components in collaboration with Engineering and following all safety, quality, and government standards
- Coordinate with Business Partners and internal customers at all levels of management to facilitate the efficient distribution of goods and services throughout the supply chain
- Work with Technical Purchasing Expeditors on open orders to ensure delivery requirements are met
- Perform internal and external safety, quality, and process improvement audits
- Research invoice discrepancies with Business Partners and theJetBlue Accounts Payable Team
- Runs weekly open and close Purchase Order (PO) reports
- Follows up on open Purchase Orders to reduce cycle time and improve accuracy
- Closes POs that have been delivered to JetBlue partner locations
- Researches and assists in resolving invoices and receiving discrepancies
- Expedite open POs that are purchased by the buyers
- Acquires Proofs of Delivery for Purchase Orders
- Assists in maintaining inventory and updates the Inventory Management System as needed
- Runs report for leadership and maintains the Business Partners Scorecard monthly metric.
Advanced Travel/ HRG North America
New York
09.2000 - 06.2011
- Conduct various Inventory Audits e.g (Wall to Walls, $0-$50K, $50-$100K, $100K-Up, Quarterly, Monthly and Weekly Cycle Counts
- Report yearly updates to internal Audit in compliance to the RAM (Risk Assessment Matrix)
- Created several Inventory Tracking Spreadsheets to assist with daily Reports
- Traveled across various cities for surprise Audits
- Reviewed Invoices to check fees charged on repairs and research discrepancies
- Filed warranty claims in an effort to reclaim money spent on aircraft repairs
- Consistently surpassed over 95% inventory accuracy and availability for over $240M average monthly line
- Followed up on missing inventory.
Education
Borough of Manhattan Community College
New York, NYSkills
- Microsoft Office (Excel, Word)
- Trax
- Sabre
- ICargo
- Team Player
- Communication Skills
- Customer Service
- People Skills
- Planning & Organizing
- Good Work Ethic
- Microsoft Office
- Problem-Solving
Certification
Timeline
Office Agent
Worldwide Flight Services (WFS)
04.2023 - Current
Monitor
DCAS Queens Boulevard
04.2022 - 04.2023
Buyer And Purchasing Expeditor
JetBlue Airways
10.2016 - 03.2020
Import Agent
AGI Alliance Ground International (Imports)
12.2015 - 10.2016
Advanced Travel/ HRG North America
New York
09.2000 - 06.2011
Borough of Manhattan Community College
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