Cieara Prince
Durham,NC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Finish Line
Durham, NC
12.2022 - 06.2024
- Tracked sales performance metrics to identify trends in market place.
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained cleanliness of store environment including floors, windows, displays.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
3rd Shift Stocker
Walmart
Durham, NC
06.2022 - 12.2022
- Verified incoming shipments for accuracy and completeness.
- Set up displays to promote sales or seasonal items, including pricing tags and signs.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Operated pallet jacks and forklifts safely to move heavy items around the store.
- Followed safety protocols while unloading trucks and stocking shelves.
- Kept work area clean at all times following company standards for health and safety regulations.
- Maintained stock levels by unloading and stocking merchandise in designated areas.
Warehouse Package Scanner
Amazon
Durham, NC
02.2021 - 04.2022
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Followed established guidelines for picking orders accurately.
- Scanned packages and ensured accuracy of data entry into computer system.
- Assisted with loading and unloading trucks when needed.
- Used RF scanner guns to scan barcodes on products for accurate inventory tracking and traceability purposes.
- Loaded and unloaded freight from delivery vehicles using pallet jacks and other material handling equipment.
- Assembled customer orders from stock and packed items in boxes.
- Arranged items on pallets according to size and weight.
Education
High School Diploma -
Hillside High School
Durham, NC05-2019
Skills
- Upselling
- Business Development
- Retail loss prevention
- Product Sales
- Promotional support
- Inventory Control
- Customer Needs Assessment
- Order Processing
- Sales Development
- Stocking and Receiving
- Sales expertise
- Problem-Solving
- Customer Service
- Sales Goals Attainment
Timeline
Sales Associate
Finish Line
12.2022 - 06.2024
3rd Shift Stocker
Walmart
06.2022 - 12.2022
Warehouse Package Scanner
Amazon
02.2021 - 04.2022
High School Diploma -
Hillside High School
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