Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cielo Hurtado

Lawrence,MA

Summary

To obtain a position that will utilize my extensive customer service skills and dedication to duty.

Overview

9
9
years of professional experience

Work History

Cashier

Tropical Smoothie Cafe
03.2022 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Make their smoothies and cut fruits and vegetables.

Sales representative

Gem Group
01.2018 - 01.2019
  • Packing & Inspections, Quality Control

Driver

Opportunity Works Inc
06.2024 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.

Microvision
01.2017 - 01.2018
  • Medical Supplies, Assembly Line

Walmart
01.2016 - 01.2017
  • Customer Service, Cashier, Stocking

Education

Medical Assistant -

Infotep
Salcedo, D.R.
01.2009

High School Diploma -

Max Henriquez Urena
Salcedo, D.R.
01.1999

Skills

  • Quality Inspections
  • Detail Oriented
  • Reliable
  • Exhibit strong leadership potential
  • Proficient in Spanish
  • Customer Service skills over the phone and in person
  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Safe Driving Practices
  • Punctual and Reliable
  • Patience and understanding
  • City and non-city driving
  • Flexible Schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Traffic laws knowledge
  • Safety Protocols
  • Defensive Driving
  • Vehicle Inspection
  • Safety Management
  • Route Planning
  • Driving in Adverse Conditions
  • Navigational Systems and GPS

Additional Information

Well versed in performing all administrative tasks, Ability to work under pressure speedily and professionally, Strong logical skills and attention to detail, Quick learner with aptitude to work without supervision

Timeline

Driver

Opportunity Works Inc
06.2024 - Current

Cashier

Tropical Smoothie Cafe
03.2022 - 07.2024

Sales representative

Gem Group
01.2018 - 01.2019

Microvision
01.2017 - 01.2018

Walmart
01.2016 - 01.2017

Medical Assistant -

Infotep

High School Diploma -

Max Henriquez Urena
Cielo Hurtado