Cien Hoen

• Adhered to security measures and procedures to promote health and safety of all employees.
• Followed standard operating procedures.
• Followed safety protocols while handling hazardous materials.
• Trained with in house Inventory system to keep track of inventory
• Stayed up to date with all training and requirements for position
• Communicated with logistics and freight companies to adhere to or coordinate deliveries and meet deadlines.
• Worked with local and interim site managers to support day to day operations when available.
• Providing support to team leaders when needed ,staying extra hours or days for completion of projects.

• Prepared shipping manifests of supplies and goods being sent via cannery tender to various set-net sites and remote locations not serviced by road systems
• Receiving of cannery processor supplies via shipping companies assuring accuracy of bill of lading against received items
• Stacked, loaded and unloaded materials to and from pallets, racks and shelves.
• Collected and removed debris at job sites.
• Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances
• Worked with local bush plane services to assure supplies such as groceries or boat repair items made it to their designated canneries or remote locations.

• Maintained fueled and fully operational equipment to jump on any project requirement and keep teams on tight schedules.
• Completed diligent equipment inspections, repairs and maintenance actions to prolong life of each piece of machinery.
• Performed thorough pre-shift and post-shift inspections and accurately completed all equipment logs and reports.
• Assisted construction personnel with specific job tasks.
• Kept careful records of all fuel that was used for front end loader, turning logs in weekly to SSHO.
• Placed tools and job site machinery in locked areas and secured location at end of each shift.
• Communicated issues that needed to be immediately addressed with supervisor/ PM for quick resolution.
• Supported daily activities through careful and consistent operation of front end loader equipment.

• American President Lines - Kodiak, Alaska American President Lines Kodiak, AK
• Operate Tractor trailer hauling fish product from canneries to designated carriers
• Keep daily log,
• Perform pre trip walk around on vehicle and chassis, notify mechanics of any needed repairs
• Operate or maneuver tractor trailer in tight or narrow areas for placement of trailer with limited visibility and local traffic
• Communicate with office personnel in canneries and retrieve documents for containers for transportation
• Make sure all necessary decals are in place
• Radio communication with office or truck boss for dispatch of duties
• Prepared vehicles for movement/shipment by air, rail, or vessel
• Reported any mechanical problems encountered with vehicles
• Drove multi-stop routes and made deliveries of Hazardous materials
• Coordinated with team members and remained flexible in work scheduling
• Logged daily mileage, gas and other data paper work to keep management informed of field activities

• Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately
• Increased patient satisfaction scores by 50% within 1 year
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
• Ensured compliance with policies and quality standards to maintain consistency in quality of services
• Achieved client confidence and protected operations by keeping information confidential
• Provided satisfactory service to guests and employees

• Tony's Bar - Kodiak, AK
• Restock for oncoming shift; prep work;
• Keep work area clean and safe; deal with public and customers in professional and courteous manner;
• Keep bar log;handle cash and credit card sales
• Kept alcoholic beverages well-stocked and organized to meet expected demands
• Assisted servers with specialty drinks orders by preparing on-demand items without delay
• Managed accurate register and produced daily sales reports backing up inventory usage numbers
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
• Maintained secure cash drawers, promptly resolving discrepancies for accuracy
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
• Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
• Requested official identification for beverage purchases and verified details, consistently meeting strict legal standards of underage sales
• Set up bar for operation, obtained cash bank and stocked service bar
• Closed out cash register with 100% accuracy and prepared cashier report
• Waited on up to 10-20 customers at bar and at 5-10-table bar area
• Maintained tight financial controls with highly accurate daily registers
• Collected food, wine and appetizer orders from patrons and promoted items
• Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies
• Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs
• Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently
• Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

• Dehart general contracting - Kodiak, Ak Dehart general contractor Kodiak, AK
• Drive end dump truck;
• Keep daily log sheet;
• Pre trip vehicle
• Inspected truck for defects and safe operating condition before, during and after trips
• Reported all accidents, damage and malfunctions involving company equipment to management
• Completed basic maintenance such as minor repairs to keep vehicle neat and running properly
• Maintained daily, legible DOT log book and submitted corresponding documents
• Transported deliveries locally and over road
• Hauled various materials including gravel, dirt, fill, and boulders to and from construction sites

• Maintained daily logs detailing deliveries, mileage and customer concerns to update management
• Planned destinations and mapped out routes to ensure on-time deliveries
• Updated daily logs with information such as mileage, damages and customer concerns
• Inspected vehicles regularly to identify issues quickly, reporting problems to company mechanics
• Maintained safe driving habits to protect property and general public on roadways

• Clean work area
• Distribute materials to designated areas;
• Operate fork lift; haul waste to landfill;
• Frequent lifting of 30- 50 lbs
• Use of extension or step ladders
• Use hand or power tools for finish or prep work for carpenters
• Knowledge and application of PPE\'s
• Safety awareness at all times
• Applied caulk, sealants and other agents to installed surfaces
• Dug trenches, backfilled holes and compacted earth to prepare for new construction
• Loaded and unloaded building materials used for construction
• Set ladders, scaffolds and hoists in place for taking supplies to roof
• Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
• Operated fork lift to safely move roofing supplies and construction materials to upper floors

• Operate dump trucks/ w / wo trailer
• Operate various heavy equipment; front end loader, backhoe, forklift, barrel roller,
• Repair pot holes
• Replace Street signs
• Maintenance of sewer and storm drains
• Operate Street sweeper
• Assist with hook up for water/ sewer to residential properties
• Winter snow removal within city limits
• Work with pneumatic or electric power tools to do maintenance on dump trucks, build tire chains or change out tires
• Occasional contact with public
• Flagger when necessary
• Often work outdoors in all kinds of weather; road maintenance keeping storm drains clear or filling pot holes
• Some work with computers for data entry and communication
• Most of this work required working with fellow employees to meet deadlines
• Perform work safely and effectively with consideration to self and public
• Proper use of PPE\'s for each job was enforced and training was mandatory
• Demonstrated integrity and honesty while interacting with guests, team members and managers
• Logged detailed and thorough records of maintenance performed
• Reported all accidents, damage and malfunctions involving company equipment to management
• Inspected truck for defects and safe operating condition before, during and after trips

Customer sales, cash handling/deposits

• Using computer setup new customer accounts and keeping them updated
• Assembly of hydraulic hoses, which required taking measurements and using power cutting tools then pneumatic power crimper to attach hydraulic fittings
• Ordering/ Shipping & receiving
• Post payments to customer account
• Stocking inventory
• Answer telephone, scheduling service calls to boats
• Using forklift
• Power tools, drills, grinders some pneumatics
• Constant lifting of 10-25 lbs. and occasional lifting 40-80 lbs.
• Stooping, bending, lifting, climbing ladder or using stool to retrieve items from tall shelves
• Promptly and empathetically handled customer concerns and complaints
• Provided elevated customer experience to generate loyal clientele
• Politely assisted customers in person and via telephone
• Earned management trust by serving as key holder
• Responsibly opening and closing store
• Answered product questions with up-to-date knowledge of sales and store promotions
• Worked 40+ hour work week
• Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review
• Worked well in team setting, providing support and guidance.