Ciena Booth
Katy,TX
Summary
Medical Esthetician seeking a position to utilize knowledge of esthetics and the beauty industry, to grow professionally, as well as expand business relations to build clientele. Friendly and motivated with strong interpersonal skills, adaptability, and ability to work effectively unsupervised. Skilled in enhancing natural beauty through skincare while cultivating strong business relationships that exceeds client expectations, resulting in increased profitability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MEDICAL ESTHETICIAN
SHINING WAY ESTHETICS MED SPA
Katy, TX
08.2021 - Current
- Demonstrated proficiency in providing skin care treatments with proven results and creating positive changes in clients skin, while also providing excellent customer service.
- Conducted thorough consultations with clients to determine their needs and preferences.
- Developed customized treatment plans based on client's budget and specific goals. Built and maintained a regular reoccurring clientele base
- Utilized advanced equipment for hair removal, skin tag removal, and other rejuvenation purposes.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Trained new staff on range of spa services offered.
- Assisted in developing marketing strategies to promote services offered by the salon and spa facility.
- Kept up-to-date on industry trends by attending seminars or reading relevant publications.
- Supported profitability by upselling products and services and processing sales, boosting overall revenue.
- Set up patient rooms and sterilized equipment.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
LICENSED ESTHETICIAN
THE BUTTERBAR SKINCARE
Houston, TX
05.2021 - 08.2021
- Provided customized skin care treatments tailored to individual skin types and needs
- Conducted client consultations to determine skin care needs and recommend appropriate treatments and products
- Educated clients on skincare procedures, products, and techniques
- Performed waxing services, including facial and body hair removal
- Analyzed client's skin using diagnostic equipment
- Kept detailed treatment records in compliance with state regulations
- Promoted and sold skincare products to clients to boost revenue
- Scheduled client appointments and consultations
- Developed marketing strategies to promote spa services through social media
- Built positive client relationships and guided clients through treatments
- Upsold products and services to increase profitability
- Demonstrated product knowledge to customers regarding ingredients, benefits, and usage instructions
- Attended industry-related seminars to stay informed on new esthetic trends
Beauty Advisor/Skincare Advisor
SEPHORA
Katy, TX
08.2014 - 05.2021
- Educated clients on proper skin care techniques and product selection.
- Handled customer inquiries promptly while displaying excellent customer service skills.
- Finalized purchases and processed payments.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
- Recommended merchandise based on expert product knowledge and client preferences.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Ensured that all displays were neat and organized at all times.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Attended product training sessions to stay updated on new products and trends in the industry.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Created a positive shopping experience for each customer through effective communication skills.
- Provided customers with product advice and recommendations based on their individual needs.
Receptionist/Esthetician Apprenticeship
Tony and Guy/Elemis
Katy, TX
02.2020 - 12.2020
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered and directed incoming calls using multi-line telephone system and scheduled appointments.
- Updated and recorded customer or client information to maintain accounts. Processed customer payments using cash registers or point-of-sale terminals
- .Trained under Esthetician/Owner learning the Elemis techniques for spa services, following their European based protocols and healing approach to performing facials.
- Studied and developed product knowledge for Elemis to provide services.
Education
High School Diploma -
Cypress Springs High School
Cypress, TX06.2012
Cosmetology Education
Ogle School of Cosmetology
Stafford, TXSome College (No Degree) - Pharmacy (Pre-Pharmacy)
University of Houston Main Campus
Houston, TXSkills
- I have 10 years of experience working in the beauty industry
- I have worked in customer service and sales environments since 2010
- I possess strong organizational and oral/written communication skills
- Proven skills in reliability and adaptability
- Ability to learn quickly and provide retention
- Efficiency in building rapport while establishing quality customer and business relationships
- Possess a business acumen that allows me to offer quality solutions for maintaining and elevating in an evolving industry
- Vast knowledge of skin care ingredients, specialized techniques, and trends
- Treatment Skills Include: Extractions and removal of blemishes, Microdermabrasion, Dermaplaning, HydraFacial, Glo2 Facial by Geneo, All Depths of Chemical Peels, Micro-Channeling/Needling, Aqua Gold, and Radio Frequency Microneedling
Certification
Cosmetology Esthetics License
Certified Electrologist
Collagen Induction Therapy Certification
Timeline
MEDICAL ESTHETICIAN
SHINING WAY ESTHETICS MED SPA
08.2021 - Current
LICENSED ESTHETICIAN
THE BUTTERBAR SKINCARE
05.2021 - 08.2021
Receptionist/Esthetician Apprenticeship
Tony and Guy/Elemis
02.2020 - 12.2020
Beauty Advisor/Skincare Advisor
SEPHORA
08.2014 - 05.2021
High School Diploma -
Cypress Springs High School
Cosmetology Education
Ogle School of Cosmetology
Some College (No Degree) - Pharmacy (Pre-Pharmacy)
University of Houston Main Campus
Cosmetology Esthetics License
Certified Electrologist
Collagen Induction Therapy Certification
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