Open To Work
Cienna Olinger
Hammond,IN
Summary
Business Administration graduate with a demonstrated ability to streamline workflows and elevate client‑service standards. Expert in coordinating administrative operations, navigating fast‑paced environments, and resolving stakeholder issues with precision. Adept at using analytical insight and business communication to support organizational goals and enhance operational effectiveness.
Overview
6
6
years of professional experience
Work History
Retail Associate
Walmart
Oskaloosa, IA
02.2024 - Current
- Resolving customer issues, such as exchanges, returns, or product complaints, in a timely and effective manner
- Ability to adjust to changing tasks, priorities, or schedules, especially in busy retail environments.
- Listening actively to customer needs and providing appropriate solutions.
- Addressing customer concerns or complaints professionally and efficiently.
- Handling cash, credit, and debit transactions accurately.
- Balancing multiple tasks, such as assisting customers, stocking shelves, and maintaining store cleanliness.
Crew Member
McDonald's
Oskaloosa, IA
01.2020 - 10.2023
- Greet customers warmly and accurately and take their order
- Take food and beverage orders and enter them into the system in a timely manner
- Ability to multitask and work in a fast paced environment
- Ensure customer satisfaction
Caregiver
Imagine the Possibilities
Oskaloosa, IA
02.2021 - 11.2021
- Ensure client's safety and well-being
- Attend to client's needs
- Assist with personal care such as toileting, dressing, bathing and grooming
- Prepare meals
Education Division Assistant
William Penn University
Oskaloosa, IA
09.2020 - 05.2021
- Administrative duties
- Send out/drop off mail
- Assisting with communications to alumni/staff
Education
Bachelor of Arts - Business Management
William Penn University
Oskaloosa, IA12-2024
Skills
- Detail-oriented and accurate execution
- Clear professional communication
- Excellent customer service skills
- Conflict management
- Reliable teamwork and collaboration
- Initiative and self-direction
- Administrative support
Activities
- Member Track & Field Team, William Penn University, 09/15/20, 05/20/23
- Swim team, Peer Helping, Oskaloosa High School, 08/17/16, 05/17/20
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Associate
Walmart
02.2024 - Current
Caregiver
Imagine the Possibilities
02.2021 - 11.2021
Education Division Assistant
William Penn University
09.2020 - 05.2021
Crew Member
McDonald's
01.2020 - 10.2023
Bachelor of Arts - Business Management
William Penn University