Summary
Overview
Work History
Education
Skills
Timeline
Generic

CIERA BOYKIN

Wilson,NC

Summary

Highly skilled Rental Assistant with experience in managing all aspects of property rentals. Strengths include strong administrative skills, efficient problem-solving abilities, and outstanding customer service. Demonstrated success in maintaining high occupancy rates while ensuring tenant satisfaction and streamlining rental processes for efficiency.

Overview

4
4
years of professional experience

Work History

Rental Assistant

Hubert Vesters Toyota Of Wilson
Wilson, NC
08.2022 - Current
  • Greeted customers and answered inquiries regarding rental policies, procedures, and availability.
  • Assisted customers in selecting items for rent based on their needs and budget.
  • Provided detailed information about the features of various rental items.
  • Maintained accurate records of all rentals including customer information, item descriptions, dates rented, and return dates.
  • Inspected rented items prior to checkout to ensure they were in good condition.
  • Responded promptly to customer complaints regarding service or product quality issues.
  • Processed returned rentals by inspecting the items for damage and cleaning them as necessary.
  • Ensured that all safety protocols were followed during the handling of rental items.
  • Organized store displays to promote new products or services being offered.
  • Kept work area clean and organized at all times.
  • Maintained up-to-date knowledge of current industry trends related to rental products.
  • Cross-trained in other areas such as sales or customer service when needed.

Server

Pelicans Snowballs
Wilson, NC
04.2021 - 02.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Some College (No Degree) -

WILSON COMMUNITY COLLEGE
Wilson, NC

Some College (No Degree) -

Johnston Community College
Smithfield, NC

Skills

  • Team member support
  • Lease administration
  • Multitasking Abilities
  • Adaptability
  • Record-keeping
  • Telephone Etiquette

Timeline

Rental Assistant

Hubert Vesters Toyota Of Wilson
08.2022 - Current

Server

Pelicans Snowballs
04.2021 - 02.2024

Some College (No Degree) -

WILSON COMMUNITY COLLEGE

Some College (No Degree) -

Johnston Community College
CIERA BOYKIN