Overview
Professional Summary
Work History
Education
Skills
Certification
Timeline

Ciera Castro

Sunsationalswimschool
PENRYN,California
8
years of professional experience
1
Certification

Skilled phlebotomist for over 3 years with strong focus on patient care and precision. Proven track record in efficient blood collection, handling, and processing. Adept at maintaining a collaborative team environment and adapting to changing needs. Known for reliability and delivering results in high-pressure settings.

Work History

Swim Instructor

4 Months
Sunsationalswimschool | 06.2026 - Current

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  • Designed personalized swim lessons tailored to individual student needs and skill levels.
  • Implemented effective teaching techniques to improve students' swimming abilities and confidence.
  • Monitored student progress and provided constructive feedback to enhance performance.
  • Developed lesson plans that incorporate safety protocols and best practices in swimming instruction.
  • Collaborated with parents to establish goals and communicate student development consistently.
  • Conducted assessments to evaluate skill progression and adjust training methods accordingly.
  • Increased overall client satisfaction by maintaining open communication with parents and addressing concerns promptly.
  • Continually updated personal knowledge of swimming techniques and industry trends, ensuring the highest quality of instruction possible for clients.
  • Facilitated stroke refinement for advanced swimmers by closely analyzing technique issues and providing targeted guidance.
  • Provided a comfortable learning environment for students with diverse needs, adapting teaching techniques accordingly.
  • Taught students pool and water safety guidelines.
  • Improved swim skills for clients through personalized lesson plans tailored to their abilities.
  • Assisted swimmers in overcoming fear of water through gradual exposure techniques and compassionate encouragement.
  • Established rapport with clients from diverse backgrounds, creating an inclusive environment conducive to learning.
  • Developed strong relationships with clients, fostering trust and loyalty in the longterm.
  • Collaborated with other swim instructors to share best practices and enhance teaching methods for optimal results.
  • Utilized various teaching aids, including flotation devices and instructional toys, to facilitate skill development and maintain engagement during lessons.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Developed and implemented lesson plans based on individual student needs.

Phlebotomist & Uncertified Medical Assistance

11 Months
Nadora Urgent Care | 11.2024 - 10.2025
  • Nadora has allowed me to observe a wide variety of illnesses/injuries and has helped me to grow in the management of a stressful and busy environment. I conducted approximately 3-10 blood draws daily and handled all lab testing and send-outs. I also handled stitch removals, IV administration, ear flushing, bandaging cuts and injuries, ECG administration, specimen collection, and additional tasks. I aided the provider during procedures and managed triage for all incoming patients. Gained expertise in CBC and CMP panels and recognized symptom pattern differences between children and adults to improve patient assessment..
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Maintained accurate patient records in electronic health systems, enhancing data accessibility for healthcare teams.
  • Trained new staff on phlebotomy protocols and best practices, fostering a collaborative work environment.

Pool Manager & Swim Instructor

3 Years 6 Months
City of Fort Collins | 12.2021 - 06.2025
  • Developed and implemented effective lesson plans across multiple subjects and grade levels, while ensuring the safety of patrons and coworkers. Delivered tailored support and intervention for each student. Instructed students of all ages, from infants to adults, by providing age-appropriate curriculum and fostering a safe swim environment while actively involving parents and mentoring new instructors.
  • Supervised daily operations ensuring safety and compliance with health regulations.
  • Managed staff scheduling and training, enhancing team efficiency and service quality.
  • Implemented maintenance schedules for pool equipment, improving operational reliability.

Phlebotomist & Uncertified Medical Assistance

3 Months
ZZAP Pediatrics | 08.2024 - 11.2024
  • Focused on childcare at Zzzap Pediatric. Prepared vaccination records, managed front desk operations, conducted patient intake, performed blood collection and vaccinations, processed lab orders and testing, and assisted with in-house casting measurements. Contributed to hiring process of additional physicians, enabling care for diverse patient age groups. Which came with hormone testing, pellet procedures, weight loss medication administration, and blood collection.
  • Collected blood samples with precision, ensuring adherence to safety protocols and hygiene standards.
  • Conducted patient interactions to explain procedures, alleviating concerns and fostering a comfortable environment.
  • Trained new staff on phlebotomy techniques, enhancing team efficiency and maintaining high-quality service delivery.

Uncertified Medical Assistance & Phlebotomy

8 Months
American Family Urgent Care | 12.2023 - 08.2024
  • Afc was my first healthcare job. I started working just 1 month before starting my EMT program as an uncertified medical assistant. Here I learned just how important patient interaction is to patient care. Some of my responsibilities included lab testing and send outs, wound cleaning, ear irrigation, stitch and staple removal, EKG administration, specimen collection and handling, and helping with front desk responsibilities
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Pool Supervisor, Lifeguard, & Swim Instructor

1 Year 2 Months
Orangeville Community Pool | 06.2018 - 08.2019
  • As a lifeguard and supervisor, I ensured the safety of all patrons in the facility. Executed various tasks including vacuuming the pool bottom, checking the deck for issues, supervising swimmers, conducting swim tests, and administering first aid or CPR when necessary.

Education

CPT1 - PHLEBOTOMY

Phlebotomy Training Specialists | California | 06-2026
Successful completion of a 40-hour phlebotomy program including over 50 successful draws. Passing the NHA national exam, then completing a 40-hour externship

GED - General Education (pre-nursing)

Aims Community College | Colorado | 05-2026

GED - Nursing

Front Range Community College | Colorado | 11-2024
Completion of Emergency Medical Technician certification program.

GED - PHLEBOTMY

Phlebotomy Training Specialists | Colorado | 05-2024
Successful completion of a 40-hour state certification course, including passing the NHCO exam.

Skills

Childcare experience
Analytical skills
CPR/BLS Certified
First Aid
Pediatric care
Water Safety Instructor
Lifeguarding Certification
Emergency Response Training
Critical Thinking
Problem Solving Skills
Aquatic Safety Protocols
Teamwork

Certification

  • CPT 1- Phlebotomy Technician 1
  • First Aid/CPR Certified

Timeline

Swim Instructor

Sunsationalswimschool
06.2026 - CurrentRead More

Phlebotomist & Uncertified Medical Assistance

Nadora Urgent Care
11.2024 - 10.2025Read More

Phlebotomist & Uncertified Medical Assistance

ZZAP Pediatrics
08.2024 - 11.2024Read More

Uncertified Medical Assistance & Phlebotomy

American Family Urgent Care
12.2023 - 08.2024Read More

Pool Manager & Swim Instructor

City of Fort Collins
12.2021 - 06.2025Read More

Pool Supervisor, Lifeguard, & Swim Instructor

Orangeville Community Pool
06.2018 - 08.2019Read More

Aims Community College

GED from General Education (pre-nursing)
Read More

Front Range Community College

GED from Nursing
Read More

Phlebotomy Training Specialists

GED from PHLEBOTMY
Read More

Phlebotomy Training Specialists

CPT1 from PHLEBOTOMY
Read More
Ciera Castro