Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Sunright Tea Studio
10.2023 - Current
Learned all required tasks quickly to maximize performance.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Team Member
Somi Somi
09.2022 - 09.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety
Contributed to team success by completing jobs quickly and accurately
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
Sales Associate
Nike
06.2022 - 08.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Helped customers locate products and checked store system for merchandise at other sites
Prepared merchandise for sales floor by pricing or tagging
Rotated stock and restocked shelves to maintain product availability and store appearance
Shift Leader
No. 1 Boba Tea
03.2021 - 05.2022
Trained new employees and delegated daily tasks and responsibilities
Completed cash and credit card transactions accurately using POS software
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Answered questions regarding products/ingredients
Team Member/Cashier Assistant
Rachel's Kitchen
09.2020 - 03.2021
Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Met customer needs through polite, friendly and attentive service.
Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.