Ciera Gordon
Plano
Summary
Dynamic logistics professional with experience at Nordstrom, excelling in inventory accuracy and operational efficiency. Proven ability in shipping and receiving, alongside strong customer service skills. Recognized for maintaining workplace cleanliness and enhancing team collaboration, contributing to improved workflow and customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Logistics Processor
Nordstrom
10.2024 - Current
- Assisted in processing incoming shipments and maintaining inventory accuracy.
- Supported logistics team in organizing and labeling products for efficient storage.
- Learned safety protocols and operational procedures to ensure compliance during tasks.
- Operated warehouse management systems for tracking inventory levels and order fulfillment.
Sales Associate
Nordstrom
09.2021 - 10.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Provided product knowledge and recommendations to address customer inquiries effectively.
Crew Member
Tropical Smoothie Cafe
05.2019 - 07.2021
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of workspace to ensure a safe environment for team and customers.
- Operated point-of-sale systems accurately, processing transactions swiftly to enhance customer satisfaction.
- Collaborated with team members to meet daily operational goals and improve overall workflow efficiency.
Restaurant Hostess
Uncle Julios
04.2018 - 03.2019
- Greeted and seated guests, ensuring positive first impressions and optimal flow within dining area.
- Managed reservation system, efficiently coordinating guest seating to maximize restaurant capacity.
- Collaborated with waitstaff to facilitate timely service and enhance customer satisfaction.
- Trained new hostesses on operational procedures, promoting teamwork and consistency in service delivery.
Education
Associate of Arts - Criminal Justice
University of North Texas
Denton, TX08-2026
High School Diploma -
McKinney Boyd High School
McKinney, TX05-2020
Skills
- Workplace cleanliness
- Shipping and receiving
- Labeling and packaging
- Warehouse operations
Timeline
Logistics Processor
Nordstrom
10.2024 - Current
Sales Associate
Nordstrom
09.2021 - 10.2024
Crew Member
Tropical Smoothie Cafe
05.2019 - 07.2021
Restaurant Hostess
Uncle Julios
04.2018 - 03.2019
Associate of Arts - Criminal Justice
University of North Texas
High School Diploma -
McKinney Boyd High School