Ciera Jackson
Sparks,NV
Summary
Dynamic professional with a proven track record at Verizon Wireless, excelling in sales management and customer service. Skilled in strategic coaching and problem resolution, I foster teamwork and collaboration to drive performance. My attention to detail and adaptability have consistently led to exceeding targets and enhancing customer loyalty.
Overview
20
20
years of professional experience
Work History
Preload
UPS
Sparks, NV
10.2011 - Current
- Operated package sorting equipment to ensure efficient workflow.
- Assisted in loading and unloading packages to optimize delivery schedules.
- Adhered to safety protocols while handling materials to maintain compliance.
- Collaborated with team members to improve sorting accuracy and speed.
- Have worked in multiple positions around the building
Sales Manager
Verizon Wireless
Reno, NV
02.2006 - 09.2011
- Led sales team to exceed quarterly targets through strategic coaching and performance management.
- Developed and implemented sales strategies to enhance customer acquisition and retention rates.
- Analyzed market trends and customer feedback to inform product offerings and promotional campaigns.
- Fostered strong relationships with key accounts, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Sparks High
Sparks, NV09.2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
Timeline
Preload
UPS
10.2011 - Current
Sales Manager
Verizon Wireless
02.2006 - 09.2011
High School Diploma -
Sparks High