Ciera Portee
Summary
Proven Medical Assistant with a strong background in patient care and clinical documentation, honed at Kaiser Permanente. Excelled in delivering compassionate care, mastering medical terminology, and ensuring HIPAA compliance. Adept at improving patient scheduling efficiency and contributing to team success through adaptability and a proactive approach to problem-solving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Kaiser Permanente
08.2022 - Current
- Greeting patients, interviewing patients and capturing vital signs and other pertinent information as required by department. Records and documents information in patients medical record. Prepares treatment rooms and patients for examination. Assists clinician with care of the patient. Inventories, orders and replenishes medical supplies and materials. Gives treatments and performs routine laboratory tests as required by department.
- Schedules appointments, performs clinical tasks and completes appropriate forms as required by department. May be responsible for administering medications, including injections. May be responsible for cleaning, processing, sterilizing and checking instruments. Performs computer data entry functions. Performs clinical/technical skills specific to the department. Performs other related duties as necessary. Customer Service: Practices customer service standards as defined by the Medical Center and specified department.
- Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. Promptly responds to alarms and patient requests. Facilitates the customers ability to utilize resources. Assures a clean, orderly, and functional work environment. Team Commitment: Is an effective team member who is flexible, cooperative, and willing to assist others.
- Manages difficult or conflict situations constructively and seeks appropriate assistance. Takes accountability for own actions. Acts as a resource and mentor to new employees, students, and other team members. Actively participates in departmental professional development activities. Adheres to Attendance Policy
Education
Certificate - Medical Assisting
Carrington College California - Sacramento
Sacramento, CA08.2020
High School Diploma -
Vacaville High School
Vacaville, CA06.2018
Skills
- Medical terminology knowledge
- Customer Service
- Patient Scheduling
- HIPAA Compliance
- Direct Patient Care
- Clinical Documentation
- Compassionate
- Adaptable
- Monitoring patient progress
- Immunization Administration
- Procedure Assistance
- Vital Sign Monitoring
Certification
Medical Assistant
Medical terminology
CPR
Timeline
Medical Assistant
Kaiser Permanente
08.2022 - Current
Certificate - Medical Assisting
Carrington College California - Sacramento
High School Diploma -
Vacaville High School
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