Ciera Powell
Greer,SC
Summary
Focused Medical Assistant motivated to deliver seamless and pleasant healthcare experience to patients. Offering 12 years background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing and patient to see provider, also preparing treatment rooms for examinations.
Very organized, supporting medical practices through exemplary Cardiac and Primary Care skills. Effective staff coordination and patient-flow management. Talented in technical troubleshooting and equipment maintenance.
Hardworking and reliable, with strong ability in multitasking. Offering compassionate and proficient care. Highly organized, proactive, and punctual, with a team-oriented mentality. Focused professional motivated to deliver seamless and pleasant healthcare experience to patients. Offering extensive background assisting medical teams in examining and treating patients. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
16
16
years of professional experience
Work History
Registered Medical Assistant
Apella Health
Greer, SC
08.2022 - Current
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
- Explained treatment procedures and physicians' instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Prepared laboratory specimens for analysis and organized lab results.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Managed inventory and supplies to ensure materials were available when needed.
- Maintained updated knowledge through continuing education and advanced training.
- Measured vital signs and took medical histories to prepare patients for examination.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Performed patient assessments, including vital signs and medical history documentation.
- Documented notes during patient visits.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Adhered to HIPAA regulations while handling confidential patient information.
- Incorporated outside records into charts and EHR.
- Provided instruction to patients on medication usage and treatment plans.
- Educated patients about medications, procedures and physician's instructions.
- Conducted physical examinations of patients utilizing standard diagnostic instruments.
- Prepared treatment rooms for patient examinations.
- Administered medications under physician's supervision.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
Lead Registered Medical Assistant
Duke Cardiology of Raleigh
Raleigh, NC
02.2012 - 07.2022
- Led patients to exam rooms, answered general questions, and prepared patients for the physician by explaining the process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures, and physicians' instructions.
- Recorded vital signs and medical history for patients each shift.
- Performed preliminary Ekg’s and Six Minute walk tests.
- Relayed messages from patients to physicians about concerns, condition updates, or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents, and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Followed principles of infection control to meet patient safety guidelines.
- Performed as Team Lead for 7 Medical Assistants. Exemplifying Model behavior to my team.
- Super user for Epic charting system.
- Super user for Muse Ekg system
- Placed Holter, Event, and Mct Monitors on patients to diagnose abnormal heart rhythms.
- Procedure scheduler for Heart Catherization procedures as well as Tee’s and Cardioversions.
- Ordered ample supplies for clinic use.
- Scheduled Heart Caths, Echo Tee’s and Cardioversion appointments for patients via phone and in person.
- Performed fingersticks for PT/INR testing for patients on Coumadin.
- Performed Glucose testing when needed.
Registered Medical Assistant
Cooper University Hospital
Camden , NJ
05.2009 - 04.2011
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Recorded vital signs and medical history for patients each shift.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Education
Diploma - Medical Assisting
Anthem Institute
Cherry Hill, NJ11.2008
Associate of Arts - Biblical Studies
Gary Whetstone School of Biblical Studies
New Castle, DE01.2000
Some College (No Degree) - Business Administration
Wake Technical Community College
Raleigh, NCBachelor of Science - Healthcare Administration
ECPI University
Virginia Beach, VASkills
- First aid and CPR
- Regulatory compliance
- Infection control
- Patient care
- Medication reconciliation
- Obtaining Vital signs with proper technique
- Cardiac monitor Placement
- Performing PT/INR fingersticks
- Pertinent Chart Documentation
- Inventory and supply management
- Professional bedside manner
- HIPAA compliance
- Calm and level-headed under duress
- Conflict resolution abilities
- General housekeeping ability
- Electrocardiography (EKG)
- Interventional cardiac catheterization lab scheduling
- Medical terminology
- Certified in Basic Life Support (BLS)
- Diagnostic procedures
- Vital sign monitors
- Communicating with patient families
- Data entry
- EKG set up and monitoring
- First aid
- Patient scheduling of Cardioversion and Echo Tee’s
- Stocking supplies
- Team management and supervision
- Down loading of Holter monitors returned to clinic
- Trainer for New hires and Students
Timeline
Registered Medical Assistant
Apella Health
08.2022 - Current
Lead Registered Medical Assistant
Duke Cardiology of Raleigh
02.2012 - 07.2022
Registered Medical Assistant
Cooper University Hospital
05.2009 - 04.2011
Diploma - Medical Assisting
Anthem Institute
Associate of Arts - Biblical Studies
Gary Whetstone School of Biblical Studies
Some College (No Degree) - Business Administration
Wake Technical Community College
Bachelor of Science - Healthcare Administration
ECPI University
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