Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ciera Rodriguez

Levelland,TX

Summary

Proactive and efficient Receptionist Administrator with a track record of enhancing customer satisfaction and streamlining operations at Jesus M. Rodriguez. Excelled in reception management and customer service management, significantly improving first impressions and operational efficiency. Skilled in Microsoft Office and multitasking, adept at maintaining confidentiality and optimizing office operations.

Overview

7
7
years of professional experience

Work History

Receptionist Administrator

Jesus M. Rodriguez
05.2017 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.

Education

Associate Of Science - Science

South Plains College
Levelland
12.2023

High School Diploma -

Levelland High School
Levelland, TX
05.2018

Skills

  • Reception Management
  • File Organization
  • Multi-line phone operation
  • Reception Area Maintenance
  • Mail handling
  • Document scanning and digitization
  • Scheduling appointments
  • Supply Management
  • Confidential information management
  • Policy Enforcement
  • Phone and Email Etiquette
  • Microsoft Office
  • Multitasking and Organization
  • Administration and Operations
  • Customer Service Management
  • Documentation and Recordkeeping

Timeline

Receptionist Administrator

Jesus M. Rodriguez
05.2017 - Current

Associate Of Science - Science

South Plains College

High School Diploma -

Levelland High School

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Ciera Rodriguez