Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ciera Simpliciano-Ross

Miami

Summary

Highly motivated, hardworking and passionate Medical Assistant with a positive attitude that is eager to work. I thrive in fast-paced environments and very quick learner.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant 2

University of Miami Health System
05.2023 - Current
  • Recorded patient histories and vital signs accurately during visits.
  • Administered required vaccinations, medication and antibiotics injections to pediatric patients
  • Knowledge of telehealth triage, zoom calls and to assist calling patients to reschedule appointments
  • Performed EKGs, phlebotomy and bilirubin procedures on infants
  • Knowledge of the importance of accurate and documentation within Epic system

Medical Assistant

Kings Bay Pediatrics
12.2020 - 05.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved clinical workflow with electronic health records system and paper chart
  • Increased patient satisfaction by providing compassionate and efficient pediatric care.

Returns Clerk

BrandsMart USA
08.2019 - 12.2020
  • Assisted customers in resolving return-related inquiries, improving overall customer satisfaction.
  • Processed incoming returns efficiently, ensuring accurate documentation and compliance with company policy

Cash Office Supervisor

BrandsMart USA
08.2014 - 08.2019
  • Supervised daily cash office operations and helped management solve customer concerns with a proactive approach based on retail knowledge
  • Evaluated staff performance regularly, providing constructive feedback to foster professional growth within the team.
  • Promoted a positive work environment by consistently showing professionalism, courtesy, and respect toward coworkers and customers.

Education

Certificate - Licensed Practiced Nurse

Fortis College
Miami, FL
03-2026

Certificate - Certified Clinical Medical Assistant

Fortis College
Miami, FL
06-2020

High School Diploma -

Miami Killian Senior High School
Miami, FL
05-2014

Skills

  • Certified Clinical Preceptor
  • DIRECCT Values Award Recipient
  • Compassionate and Reliable Team Player
  • Telehealth Triage
  • Fast Paced Learner

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Certified Clinical Preceptor
  • HIV/AIDS for Florida Healthcare Professionals Certification
  • Basic Life Support - AHA


Timeline

Medical Assistant 2

University of Miami Health System
05.2023 - Current

Medical Assistant

Kings Bay Pediatrics
12.2020 - 05.2023

Returns Clerk

BrandsMart USA
08.2019 - 12.2020

Cash Office Supervisor

BrandsMart USA
08.2014 - 08.2019

Certificate - Licensed Practiced Nurse

Fortis College

Certificate - Certified Clinical Medical Assistant

Fortis College

High School Diploma -

Miami Killian Senior High School

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