Summary
Overview
Work History
Skills
Timeline
OfficeManager
Cieralyn Hirrel

Cieralyn Hirrel

Bartender
Greenwood Lake,USA

Summary

Experienced professional in the food and beverage industry with a track record of providing exceptional customer service, driving revenue growth, and advancing career. Skilled at grasping new concepts, multitasking efficiently, and communicating effectively. Proven progression from cocktail server to general manager at a popular restaurant/bar in New Jersey, demonstrating a strong work ethic and attention to detail. Recognized for proactive problem-solving and a commitment to achieving objectives through analytical thinking.

Overview

8
8
years of professional experience

Work History

General Manager

100 Proof Bar & Bites
11.2023 - Current
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
  • Developed unique events and special promotions to drive sales.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Purchased food and cultivated strong vendor relationships.

Bartender

Thatcher McGhees
09.2022 - 11.2023


  • Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience.
  • Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions.
  • Demonstrated excellent customer service skills while working in a fast-paced environment
  • Managed multiple tasks simultaneously while maintaining high quality standards of service.
  • Trained new employees on restaurant policies.

Bartender

Tommy Bahama Restaurant & Bar
09.2020 - 08.2022


  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Increased bar revenue through development and marketing of featured cocktails.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.

Model Cocktail Server

Hard Rock Hollywood
01.2018 - 09.2020


  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Assisted with bartending duties during high-volume shifts.
  • Developed positive relationships with regulars by remembering their preferences for drinks or food items.
  • Delivered accurate orders by listening attentively through noise and distractions.

Skills

  • Fast Learner
  • Extremely Driven
  • Cash Handling and Management
  • Teamwork and Professionalism
  • Marketing and Promotions
  • Food and Beverage Service
  • Exceptional Memory

Timeline

General Manager

100 Proof Bar & Bites
11.2023 - Current

Bartender

Thatcher McGhees
09.2022 - 11.2023

Bartender

Tommy Bahama Restaurant & Bar
09.2020 - 08.2022

Model Cocktail Server

Hard Rock Hollywood
01.2018 - 09.2020

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