Summary
Overview
Work History
Education
Skills
Coach Youth Sports
Timeline
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Cierra Anderson

Fort Lawn,SC

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Accomplished Logistics Operations Supervisor with a proven track record at the US Army, enhancing supply chain efficiency by over 90% through strategic planning and execution. Expert in Warehouse Management and adept at fostering team collaboration. Demonstrates critical thinking and a positive attitude, ensuring seamless logistics operations and superior vendor relationship management. Dynamic leader with extensive experience in logistics and warehouse management, honed at the US Army. Excelled in strategic planning, improving operational efficiencies, and fostering team collaboration. Skilled in warehouse safety and logistics planning, with a knack for mentoring staff to exceed performance targets. Proven track record of enhancing supply chain efficiency and customer satisfaction through innovative solutions and effective communication.

Overview

14
14
years of professional experience

Work History

Logistics Operations Supervisor

US Army
02.2011 - 01.2025
  • Organized training programs for staff members to enhance their skills in logistics management concepts and practices.
  • Developed and implemented contingency plans to address potential challenges in logistics operations, ensuring minimal disruptions to the supply chain.
  • Collaborated with cross-functional teams to streamline workflows, improve communication channels, and increase overall efficiency within the organization.
  • Maintained safety compliance, adhering to regulations and conducting regular inspections of facilities and equipment.
  • Conducted detailed analyses of logistical data to identify trends, forecast demand, and make informed decisions on resource allocation strategies.
  • Monitored market trends closely enabling proactive adjustments in transportation strategies based on fluctuations in fuel prices, regulations, or other factors.
  • Coordinated timely maintenance of fleet vehicles to reduce downtime costs associated with repairs or replacements.
  • Reduced order processing times through effective coordination of team members and resources.
  • Enhanced supply chain efficiency with strategic planning and execution of transportation routes.
  • Optimized warehouse layout for better space utilization, leading to improved productivity levels.
  • Implemented process improvements that resulted in reduced lead times for order fulfillment and delivery.
  • Managed inventory control processes effectively leading to reduced stock shortages or surplus situations.
  • Managed a team of logistics professionals to ensure seamless coordination between departments and vendors.
  • Improved customer satisfaction levels by ensuring timely delivery of products and resolving shipment issues promptly.
  • Mentored and developed staff, fostering a positive work environment that encouraged growth and collaboration.
  • Monitored logistics performance and identified improvement opportunities.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Kept corporate departments and customers updated on critical shipments.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Enforced team adherence to safety regulations and protocols.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Monitored production levels and implemented measures to increase output.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.

Operations Coordinator

Army
04.2015 - 11.2017
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Streamlined operations by implementing efficient processes and procedures.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
  • Assisted in talent acquisition efforts such as job postings creation, interviews scheduling or onboarding tasks.
  • Increased revenue through strategic planning and market analysis.
  • Motivated and trained employees to maximize team productivity.
  • Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.

Warehouse Supervisor

Army
12.2013 - 04.2015
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Managed merchandise inventory transactions.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Supported production workers in meeting goals without compromising safety and compliance.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Assisted in designing customized solutions for clients requiring specialized support or unique storage accommodations within the warehouse space.
  • Implemented cost-saving measures to reduce overhead expenses without compromising warehouse operations or service quality.
  • Played an integral role in the successful integration of new warehouse management software, resulting in greater visibility and control over inventory levels.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Started up and shut down processing equipment.
  • Negotiated favorable contracts with vendors for better delivery terms and pricing on supplies used within the warehouse facility.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Developed safety programs to protect workers and reduce injuries.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Developed and implemented policy and procedure updates to improve workflow and productivity.
  • Developed comprehensive staff training program to improve employee performance and morale.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Enforced team adherence to safety regulations and protocols.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Monitored progress of tasks to provide feedback for improvement.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Met or exceeded production goals and objectives by following strict procedures.

Education

Associate of Arts - General Studies

American Military University
Charles Town, WV
12.2021

Skills

  • Warehouse Management
  • Logistics Planning
  • Demand forecasting
  • Freight Negotiation
  • Shipping coordination
  • Transportation Management
  • Distribution Management
  • Warehouse Safety
  • Shipping and receiving
  • Shipping and receiving operations
  • Warehouse Operations
  • Logistics Analysis
  • Team Management
  • Safety standards
  • Strategic Sourcing
  • Mentoring and training
  • Transportation management systems
  • Shipping Documentation
  • Work Delegation
  • Logistics Oversight
  • Skilled in Knowledge Management
  • Skilled in Contractor Representative Officer
  • Computer Skills
  • Critical Thinking
  • Storage oversight
  • Lean Six Sigma-Green Belt
  • Positive Attitude
  • Strategic Initiatives
  • Vendor Relationship Management
  • Logistics Management
  • Product Management
  • Proficient in Excel Spreed Sheet
  • Proficient in Power Point
  • Proficient in Microsoft Word
  • Attention to Detail
  • Loading and unloading
  • Email and Phone Communication
  • Clear Communication
  • Hazard Identification
  • Material Handling and Moving
  • Decision-Making
  • Order picking and processing
  • Customer Relations
  • Forklift Operation
  • Supply Inventory
  • Forklift Operations
  • Work Planning and Prioritization
  • Staff Training
  • Basic Mathematics
  • Staff Management
  • Warehouse Logistics
  • MS Office
  • Workflow Coordination
  • Policy and Procedure Enforcement
  • Managing laborers
  • Inspection Results Reports
  • Work Order Explanation
  • Sound Judgment
  • Supply Chain Management

Coach Youth Sports

I love to reach out to the youth community; providing mentorship while displaying team building strategies. 

Timeline

Operations Coordinator

Army
04.2015 - 11.2017

Warehouse Supervisor

Army
12.2013 - 04.2015

Logistics Operations Supervisor

US Army
02.2011 - 01.2025

Associate of Arts - General Studies

American Military University

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Cierra Anderson