Cierra Armas
Oakley,CA
Summary
To become a member of a cutting-edge team that emphasizes personal growth, professional achievements, diversity, and innovation.
Overview
4
4
years of professional experience
Work History
Medical Office Coordinator
PotozkinMD Skincare & Laser Center
12.2022 - Current
- Oversee daily operations of the medical office, ensuring smooth workflow and patient satisfaction.
- Managed patient scheduling, appointments, and follow-ups, utilizing electronic health record (EHR) systems.
- Coordinate communication between patients, healthcare providers, and insurance companies.
- Handle billing, coding, and insurance claims, ensuring accurate and timely processing.
- Assisted in interviewing and train new administrative staff, fostering a collaborative and efficient work environment.
- Promoted and sold treatments, medical procedures, and products, with a trajectory to reach $100,000 in pre-tax product sales by year-end.
- Managed and updated the company website to enhance online sales.
- Created visual marketing content for new products, sales, and promotional deals.
- Conducted comprehensive product consultations with patients online, in person, and over the phone.
- Maintained clear and open communication channels throughout the company
Administrative Assistant
Novia Care Home Health Agency
02.2022 - 12.2022
- Provided general administrative and clerical support including mailing, scanning, faxing, and copying.
- Managed office and executive errands efficiently for CEO
- Maintained constant communication with multiple teams across the company.
- Scheduled and coordinate meetings, appointments, and travel arrangements for Manager.
- Handled incoming phone calls, recorded messages, and performed all reception duties.
- Managed folders on servers and updated patient profiles.
- Prepared and modify documents including correspondence, reports, memos, and emails.
Data Entry Clerk
HomeGuard Inc.
09.2021 - 02.2022
- Entered and updated data into various systems accurately and promptly.
- Verified data by comparing it to source documents.
- Retrieved data from the database or electronic files as requested.
- Maintained and updated databases and records with new information.
- Organized and maintained filing systems, both electronic and physical.
- Performed regular backups to ensure data preservation.
- Generated reports, store completed work in designated locations, and perform backup operations.
- Scanned documents and print files, when necessary.
- Reviewed data for deficiencies or errors, correct any incompatibilities, and check the output.
Education
Bachelor Degree of Arts - Communications
San Jose State University
San Jose, CA05-2023
Associates Degree - Communications
Diablo Valley College
Pleasant Hill, CA05-2020
Skills
- Excellent Communication skills
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Healthcare administration
- Customer service
- Problem-solving
- MS office suite
- Scheduling
- Interpersonal communication
- Administrative procedures
- Medical billing
- Staff training
- Complex Problem-solving
Timeline
Medical Office Coordinator
PotozkinMD Skincare & Laser Center
12.2022 - Current
Administrative Assistant
Novia Care Home Health Agency
02.2022 - 12.2022
Data Entry Clerk
HomeGuard Inc.
09.2021 - 02.2022
Bachelor Degree of Arts - Communications
San Jose State University
Associates Degree - Communications
Diablo Valley College
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