Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Beasley

St. Petersburg

Summary

My diverse background in management, customer service, and computer skills equips me with a unique blend of expertise that is essential for success in today's dynamic work environment. My management experience has honed my leadership abilities and strategic thinking, while my customer service background has instilled a strong commitment to client satisfaction and effective communication. Additionally, my proficiency in computer skills enables me to leverage technology to enhance productivity and streamline processes. Together, these competencies make me a valuable asset to any organization, ready to contribute positively and drive results.

Overview

15
15
years of professional experience

Work History

Carpenter's Assistant

Look Up Construction LLC
11.2022 - Current
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Cut materials according to specifications in preparation for installation.
  • Assisted with movement of materials and equipment to job sites.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Gained valuable education in residential and commercial building codes.
  • Cleaned work areas, machines and equipment to maintain clean and safe job site.
  • Measured and cut wood pieces using hand saws and powered saws.
  • Assisted carpenters in constructing new homes, installing frames and assembling roofing structures.
  • Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
  • Repaired and replaced broken or worn-out wooden components in buildings.
  • Boosted team performance by collecting debris, extra materials, and tools to keep work areas clean and organized.
  • Assisted with project planning by measuring locations and pieces, marking points, and skillfully cutting materials.
  • Covered surfaces with laminated plastic covering material.

Recruiter Coordinator

Purple Squirrel Recruiting
03.2015 - 11.2022
  • Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred, and promoted employees.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Optimized applicant tracking systems for efficiency, ensuring accurate documentation of candidate information and recruitment activities.
  • Developed targeted sourcing strategies for hard-to-fill roles, resulting in a higher quality of applicants.
  • Maintained compliance with local labor laws and regulations related to recruitment activities, minimizing legal exposure for the organization.
  • Organized successful employer branding events that showcased organizational culture and values while attracting potential talent into our talent pool.
  • Increased diversity within the organization by implementing inclusive recruiting practices and promoting equal opportunities for all candidates.
  • Negotiated competitive offers with selected candidates that aligned with company compensation guidelines while considering market trends.
  • Built strong relationships with external staffing agencies, ensuring a steady flow of qualified candidates for specialized roles.
  • Managed successful campus recruiting initiatives that attracted high-potential interns and entry-level employees to the company.
  • Analyzed recruitment data to identify trends in time-to-fill metrics or top-performing sources of hire which informed future strategy decisions.
  • Reduced time-to-fill for open positions by effectively coordinating interviews, reference checks, and onboarding procedures.
  • Enhanced candidate experience by streamlining the recruitment process and implementing efficient communication strategies.
  • Streamlined interview scheduling processes for candidates and hiring teams, ensuring a seamless experience for all parties involved.
  • Leveraged social media platforms to increase visibility of open positions and engage with prospective candidates, expanding the company''s reach within the talent market.
  • Collaborated with hiring managers to define job requirements and create compelling job descriptions, attracting top talent to the company.
  • Operated and maintained applicant tracking and candidate management systems.
  • Coordinated incoming job requisitions and applications.
  • Scheduled and conducted Number interviews each week.
  • Reached out to qualified referral candidates to obtain applications.
  • Assisted with writing job postings and job descriptions for boards.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.

Manager

McDonald's Restaurant
03.2010 - 02.2014
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Cut materials according to specifications in preparation for installation.
  • Assisted with movement of materials and equipment to job sites.
  • Prepared materials accurately using hand and power tools to make precise cuts.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Gained valuable education in residential and commercial building codes.
  • Cleaned work areas, machines and equipment to maintain clean and safe job site.
  • Measured and cut wood pieces using hand saws and powered saws.
  • Assisted carpenters in constructing new homes, installing frames and assembling roofing structures.
  • Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
  • Repaired and replaced broken or worn-out wooden components in buildings.
  • Boosted team performance by collecting debris, extra materials, and tools to keep work areas clean and organized.
  • Assisted with project planning by measuring locations and pieces, marking points, and skillfully cutting materials.
  • Covered surfaces with laminated plastic covering material.

Customer Service Representative/Appointment Setter

American Solar and Alternative Power
03.2015 - 06.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Implemented rewards program that encouraged repeat business and strengthened customer relationships.

Education

Associates - Business Administration

Polk State College
Winter Haven, FL

Skills

  • Framing
  • Worksite safety
  • General carpentry
  • Material prepping
  • Repair work
  • Materials handling

Timeline

Carpenter's Assistant

Look Up Construction LLC
11.2022 - Current

Recruiter Coordinator

Purple Squirrel Recruiting
03.2015 - 11.2022

Customer Service Representative/Appointment Setter

American Solar and Alternative Power
03.2015 - 06.2018

Manager

McDonald's Restaurant
03.2010 - 02.2014

Associates - Business Administration

Polk State College
Cierra Beasley