Cierra Bellah
Arden,NC
Summary
Highly-motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes.
Overview
4
4
years of professional experience
Work History
EVS Tech
Mission Health
Asheville, NC
07.2024 - Current
- Responsible for keeping areas cleaned, sanitary and aseptic by scrubbing, mopping, and using hospital grade disinfectants
- Maintaining professionalism when patient facing
Blood Center Team Lead
The Blood Connection
Arden, NC
01.2024 - 07.2024
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
Apheresis Technician
TBC
Arden, NC
10.2023 - 07.2024
- Maintained accurate records of all donations and dispositions of products collected.
- Ensured that all materials used in the collection process were sterile and up-to-date with safety standards.
- Stored collected products at appropriate temperatures until ready for processing and testing.
- Assisted in the collection of platelets, red cells, and plasma using automated apheresis equipment.
- Performed donor interviews to ensure eligibility for donation.
- Prepared and maintained apheresis equipment according to established protocols.
Donor Services Technician
The Blood Connection
Hendersonville, NC
11.2022 - 07.2024
- Enhances and maximizes The Blood Connection donor experience by welcoming and registering donors, as well as performing donor health history and physical assessment.
- Responded to donor inquiries and requests in a timely manner.
Phlebotomist
The Blood Connection
North Carolina
11.2022 - 07.2024
- Screens prospective donors through medical history, mini physical, and testing results.
- Continually observes the donor for potential problems and provides post-phlebotomy care for all donors.
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
EVS Associate
St. Luke's Hospital
Columbus, NC
06.2022 - 11.2022
- Performed daily cleaning duties in assigned areas, such as vacuuming, mopping, dusting, and polishing furniture.
- Maintained a clean and safe environment by adhering to safety protocols and standards.
- Stocked linens, towels, toiletries, and other supplies in guest rooms.
Store Clerk/Cashier
Privately-Owned
Tryon, NC
04.2022 - 06.2022
- Processed customer payments accurately and efficiently.
- Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
- Organized store shelves according to product type and size.
Guest Service Associate
Powdr Corporation
Tehachapi, CA
05.2021 - 03.2022
- Assisting in office duties and helping coworkers.
- Multi-tasking by engaging with parents/campers who enter the office, responding to emails, phone calls, and general office responsibilities.
- Greeted guests upon arrival and checked them in to their accommodations.
- Provided guests with information about local attractions, restaurants, and transportation options.
- Ensured that all guest inquiries were answered promptly and accurately.
EVS Associate
Compass Group
Tehachapi, CA
06.2020 - 05.2021
- Performed daily cleaning duties in assigned areas, such as vacuuming, mopping, dusting, and polishing furniture.
- Maintained a clean and safe environment by adhering to safety protocols and standards.
- Stocked linens, towels, toiletries, and other supplies in guest rooms.
Education
High school diploma -
Tehachapi High School
Tehachapi, CA05.2020
Skills
- Quality Control Standards
- Organizational abilities
- Effective Communication
- Adaptability
- Reliability
- Time management abilities
- Detail Oriented
- Team Collaboration
Additional Information
Recognized in CSF (California Scholarship Federation) and NSHSS (National Society of High School Scholars).
References
References available upon request.
Timeline
EVS Tech
Mission Health
07.2024 - Current
Blood Center Team Lead
The Blood Connection
01.2024 - 07.2024
Apheresis Technician
TBC
10.2023 - 07.2024
Donor Services Technician
The Blood Connection
11.2022 - 07.2024
Phlebotomist
The Blood Connection
11.2022 - 07.2024
EVS Associate
St. Luke's Hospital
06.2022 - 11.2022
Store Clerk/Cashier
Privately-Owned
04.2022 - 06.2022
Guest Service Associate
Powdr Corporation
05.2021 - 03.2022
EVS Associate
Compass Group
06.2020 - 05.2021
High school diploma -
Tehachapi High School
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