Cierra Bellamy
Virtual Proctor
Longs,SC
Summary
With 7 years of experience in retail management, this dedicated and detail-oriented professional seeks a Virtual Proctor position. Throughout their career, demonstrated expertise in effectively managing schedules, inventory, and customer relations. Additionally, strong computer proficiency in the Microsoft Office Suite. Their commitment lies in ensuring a smooth and secure testing environment, while also offering flexible availability to meet the needs of the organization.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Sales Lead Manager
Journeys Shoe Store
Myrtle Beach, South Carolina
6 2016 - 6 2021
- Managed sales team of 10+ employees, ensuring exceptional customer service and sales performance
- Developed and maintained staff schedules, ensuring adequate coverage during peak times
- Trained and mentored new hires on sales techniques, company policies, and customer service standards
- Utilized Microsoft Word and Excel for inventory management, sales reports, and employee performance tracking
- Assisted in implementing new CRM systems to improve customer engagement and sales tracking.
Front End & Stock Manager
Burlington Coat Factory
North Myrtle Beach, South Carolina
06.2022 - 03.2024
- Supervised front-end operations, including cashiering, customer service, and returns management
- Managed stockroom operations, ensuring efficient inventory management and timely restocking of merchandise
- Scheduled and coordinated shifts for 15+ employees, ensuring seamless store operations
- Utilized Microsoft Excel for inventory tracking, sales reporting, and PowerPoint for staff training presentations.
- Labeled, organized, and located inventory items in staging areas or on shelves according to quantity, size, or type of material
Education
Bachelor of Science in Childhood Education (Ongoing) -
Liberty University
Lynchburg, VA 04.2023 - Current
Skills
Computer Proficiency: Microsoft Word, Excel, PowerPoint
Scheduling: Efficiently managed team schedules/shifts
CRM Systems: Experience with customer relationship management systems
Flexibility: Available to work weekends, evenings, flexible hours as needed
Leadership: Led sales teams / front-end operations in a fast-paced retail environment
Communication: Excellent verbal / written communication skills
Customer follow-up
References
Available upon request
Timeline
Bachelor of Science in Childhood Education (Ongoing) -
Liberty University
04.2023 - Current
Front End & Stock Manager
Burlington Coat Factory
06.2022 - 03.2024
Sales Lead Manager
Journeys Shoe Store
6 2016 - 6 2021
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