
I am a highly motivated professional with 15 years of experience in the healthcare and hospitality industries. I have consistently taken initiative and exceeded expectations, showcasing my desire to master new skills. I am ready to leverage my communication, critical thinking, and organization expertise as I transition into a new and exciting field.
Events Coordinator/Banquet Manager
- Client Liaison: Served as the main point of contact, aligning event plans with client goals.
- Event Documentation: Managed contracts, invoices, and event orders for thorough planning.
- Logistics Coordination: Collaborated with departments to optimize event logistics and staffing.
- Inventory Management: Oversaw procurement and maintenance of banquet supplies.
- On-Site Management: Supervised event execution, ensuring seamless operations for clients and vendors.
- Staff Training: Trained and briefed banquet staff for operational efficiency.
- Customer Satisfaction: Delivered events to high standards, focusing on client satisfaction.
- Financial Recordkeeping: Maintained accurate financial records and completed event documentation.
- Relationship Building: Developed strong connections with clients and vendors to promote repeat business.
**Hospitality and Administrative Professional**
- Maintained professional demeanor in high-pressure environments to ensure positive guest experiences.
- Delivered exceptional food and beverage service during events, adhering to detailed banquet event order specifications.
- Led and trained banquet staff to uphold service procedures and customer service excellence.
- Ensured compliance with health, safety, and sanitation regulations at events.
- Acted as a welcoming receptionist, assisting customers with a friendly and professional attitude.
- Managed a multi-line phone system for efficient scheduling and reservations.
**CNA/HHA Summary of Qualifications:**
- Provided medical-related care to patients in home settings.
- Followed care plans from medical professionals and recorded vital signs.
- Assisted with personal hygiene, bathing, dressing, and basic needs.
- Safely transferred patients and aided with meal assistance.
- Performed essential household chores for client well-being.
- Observed and reported changes in patients' health conditions.
- Offered emotional support and companionship.
- Helped with errands and transportation needs.
Performed a range of tasks as assigned, demonstrating enthusiasm and meticulousness in execution.
- Committed to customer service excellence and client satisfaction
- Proficient in effective verbal and written communication
- A strong team player who promotes a positive workplace culture
- Skilled in problem-solving, especially under pressure
- Expert in time management and multitasking
- Knowledgeable in food safety standards
- Experienced in event planning and management
- Proficient with catering management software and POS systems
- Skilled in inventory management and supply oversight
- Adaptable to changing situations while remaining composed
- Detail-oriented with a focus on accuracy
- Experienced in leadership and team motivation
- Efficient in organizational skills and resource management
- Self-motivated with a strong work ethic