Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Bradshaw

Concord,North Carolina

Summary

Continues to exemplify phenomenal leadership with strong communication and conflict resolution abilities. With 5 years of progressive leadership experience. Enthusiastic learner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of company objectives and expectations. Motivated to learn, grow and excel in customer service. Knowledgeable and dedicated customer service professional with extensive experience in the food service industry seeking new and exciting remote opportunities. Passionate team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses one connection at a time.

Overview

3
3
years of professional experience

Work History

Culinary Manager

CAVA
Charlotte, NC
08.2020 - Current
  • Maintained kitchen hardware and repaired tools or ordered equipment.
  • Motivated team of 8 employees to maintain high standards of food preparation and efficiency for 8 hours per shift.
  • Oversaw food preparation and monitored safety protocols.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Team Member

Chick-fil-A
Charlotte, North Carolina
08.2019 - 07.2020
  • Focused on creating the optimal customer experience at all times.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong cooperative relationships with coworkers and managers.

Education

No Degree -

Rocky River High School
Mint Hill, NC

Associate of Arts - General Studies

Cato Middle College High School
Charlotte, NC
05.2021

High School Diploma -

Cato Middle College High School
Charlotte, NC
05.2021

Skills

  • Staff education and training
  • Creative problem solving
  • Effective workflow management
  • Exceptional telephone etiquette
  • Customer Relations
  • Effective problem solver
  • Customer-focused
  • Retentive
  • Self-motivated

Timeline

Culinary Manager

CAVA
08.2020 - Current

Team Member

Chick-fil-A
08.2019 - 07.2020

No Degree -

Rocky River High School

Associate of Arts - General Studies

Cato Middle College High School

High School Diploma -

Cato Middle College High School
Cierra Bradshaw