Cierra Burchfield
South Daytona
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Server
Our deck down under
02.2013 - Current
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
First watch
08.2021 - 05.2022
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Addressed complaints to kitchen staff and served replacement items.
Banquet Server
The Shores Resort & Spa
2019 - 2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Server
Flip Flops Bar And Grill
2011 - 2013
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Server/ Banquet Server
The Plaza Resort & Spa
2005 - 2008
Education
Kaiser University
Daytona Beach, FLSpruce Creek High School
Port Orange, FLHigh School Diploma -
Daytona State College
Daytona Beach, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- High volume dining
- Sales techniques
- Point of sale operation
- Order accuracy
- Tableside etiquette
- Problem-solving
- Cool under pressure
- Excellent communication
- High energy and stamina
- Team leadership
- Multitasking Abilities
Timeline
Server
First watch
08.2021 - 05.2022
Server
Our deck down under
02.2013 - Current
Banquet Server
The Shores Resort & Spa
2019 - 2020
Server
Flip Flops Bar And Grill
2011 - 2013
Restaurant Server/ Banquet Server
The Plaza Resort & Spa
2005 - 2008
Kaiser University
Spruce Creek High School
High School Diploma -
Daytona State College
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