Summary
Overview
Work History
Education
Skills
Timeline
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Cierra Cole

New York Mills,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Medical Records Coder

Rome Health
10.2024 - Current
  • Maintain high coding standards by adhering to industry best practices and staying current with emerging technologies.
  • Apply official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Correctly code and billed medical claims for hospital and nursing facilities.
  • Resourcefully use various coding books, procedure manuals, and on-line encoders.
  • Delivered consistent results under pressure by prioritizing tasks effectively during periods of high workload or tight deadlines.

Bookkeeper

New Look Sealers & Paving Inc
01.2022 - Current
  • Maintain and process invoices, deposits, and money logs.
  • Manage accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handle payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitor incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Post daily receipts and payments in accordance with corporate protocols.

Cosmetologist

Utopia Hair Salon
01.2020 - Current
  • Maintain a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Book appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrate high level of customer service to increase retention and satisfaction.
  • Process payments, entering sales in register for prompt customer service.
  • Demonstrate exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Keep work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Director of Medical Records

Colonial Park Nursing and Rehabilitation Center
07.2023 - 10.2024
  • Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
  • Managed a team of medical records staff, promoting teamwork and consistently meeting departmental goals.
  • Reproduced protected health information by using data extraction and file management techniques.
  • Improved patient satisfaction by efficiently scheduling and confirming appointments.
  • Supported staff members by promptly fulfilling requests for supplies, equipment, and other necessities.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.

Chart Preparation Specialist & Ward Clerk

St Elizabeth's Campus
05.2022 - 07.2023
  • Responsible for accurately organizing and documenting patient charts for upcoming appointments.
  • Proficient in utilizing electronic medical record systems for data input and retrieval.
  • Skilled at maintaining patient confidentiality and privacy in compliance with HIPAA regulations.
  • Experienced in coordinating and scheduling appointments for patients in a fast-paced healthcare setting.
  • Releasing information for residents via phone for doctors offices

Registration Representative

St Peters Campus
05.2021 - 05.2022
  • Responsible for accurately registering patients, verifying insurance, and collecting payments.
  • Efficiently scheduling appointments and coordinating with medical staff and patients.
  • Excellent customer service skills, resolving patient inquiries and complaints professionally.
  • Proficient in using electronic medical records systems to update patient information.

COVID Case Investigator

PCG Consulting
12.2021 - 04.2022
  • Conducted thorough interviews to document COVID-19 exposure and conduct contact tracing.
  • Analyzed data to identify high-risk populations and inform public health interventions.
  • Communicated effectively with individuals to provide guidance on quarantine and isolation protocols.
  • Collaborated with healthcare providers and community organizations to ensure timely interventions and support.

Covid Tester

Precision Clinical Laboratories
10.2020 - 02.2021
  • Collected samples from diverse populations with empathy and professionalism.
  • Collaborated with healthcare team to track and document test results and patient information.
  • Adapted quickly to changing protocols and technology to ensure effective testing procedures
  • Conducted Covid-19 tests in a fast-paced environment, ensuring accuracy and efficiency.

Education

Bachelor's degree in Health Information Management -

Suny Polytechnic Institute
Utica, NY
08.2025

Associates Degree in Science -

Hudson Valley Community College
Troy, NY
07.2022

Skills

  • HIPAA knowledge
  • Records analysis
  • Healthcare compliance
  • Records Management
  • Health Information Systems
  • Documentation Management
  • Department Oversight
  • Records administration

Timeline

Medical Records Coder

Rome Health
10.2024 - Current

Director of Medical Records

Colonial Park Nursing and Rehabilitation Center
07.2023 - 10.2024

Chart Preparation Specialist & Ward Clerk

St Elizabeth's Campus
05.2022 - 07.2023

Bookkeeper

New Look Sealers & Paving Inc
01.2022 - Current

COVID Case Investigator

PCG Consulting
12.2021 - 04.2022

Registration Representative

St Peters Campus
05.2021 - 05.2022

Covid Tester

Precision Clinical Laboratories
10.2020 - 02.2021

Cosmetologist

Utopia Hair Salon
01.2020 - Current

Bachelor's degree in Health Information Management -

Suny Polytechnic Institute

Associates Degree in Science -

Hudson Valley Community College

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