Summary
Overview
Work History
Education
Skills
Timeline
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Cierra Emerson

Danville,KY

Summary

Proven Clinical Care Coordinator with a track record of enhancing patient outcomes at Wild Health. Expert in utilizing technology for efficient care coordination and skilled in HIPAA compliance. Achieved a significant improvement in patient monitoring accuracy and efficiency. Excels in organizational skills and training, ensuring high standards of patient safety and care.

Overview

18
18
years of professional experience

Work History

Clinical Care Coordinator

Wild Health
08.2019 - 05.2024


1. Assisting with Ketamine Treatment Assistance: Supported physicians during ketamine treatment procedures, ensuring patient safety and comfort.
Monitored patients closely for adverse reactions during ketamine administration and promptly addressed any concerns.
Assisted with post-treatment monitoring and collaborated with the healthcare team to optimize patient outcomes.

2. Collaboration and Care Coordination: Worked closely with healthcare team members to ensure comprehensive patient care.
Managed tasks including ordering prescriptions, completing diagnostic testing orders and referrals, and processing lab orders.
Ensured accurate billing for all provided services.

3. Financial Administration: Processed invoices accurately and efficiently to meet strict deadlines.

4. Authorization Management: Obtained prior authorizations for diagnostic imaging and medication, navigating complex procedures effectively.

5. Remote Work Management: Demonstrated exceptional self-discipline and time management skills while fulfilling remote work obligations.

6. Technology Proficiency: Utilized collaboration tools such as Slack, Google Meet, Zoom, SalesForce, Clarity, and Elation to enhance communication and workflow efficiency.

7. Employee Training: Provided training and guidance to new employees, ensuring they understand job responsibilities and perform tasks effectively.

Medical Assistant

Access Med
07.2016 - 08.2019

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Unit Extender

Ephraim McDowell Medical Center
09.2006 - 07.2017

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Education

High School Diploma -

Boyle County High School
Danville, KY
05.2004

Skills

  • Skills:
  • Organizational Skills
  • HIPAA Compliance
  • Patient Safety
  • Certified Nursing Assistant (CNA)
  • EKG Certification
  • Phlebotomy
  • CPR Certification
  • Billing
  • Prior Authorization
  • Diagnostic Ordering
  • Training

Timeline

Clinical Care Coordinator

Wild Health
08.2019 - 05.2024

Medical Assistant

Access Med
07.2016 - 08.2019

Unit Extender

Ephraim McDowell Medical Center
09.2006 - 07.2017

High School Diploma -

Boyle County High School
Cierra Emerson