Cierra Ferguson
Sacramento,CA
Summary
I am a Property Manager with more than 8 years of experience, a perfect match for the position you advertised in Sacramento Area. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing eight years of related experience combined with results-focused and quality-driven approach.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Property Manager
Ej Williams Property Management
Sacramento , CA
2021.06 - 2023.10
- Handle all day-to-day operations
- Complete all move-in and move-out documentation
- Inspect units every 6 months
- Handle all resident complaints & resolve in a timely manner
- Work with vendors to assure work is done efficiently
- Weekly maintenance meetings
- Knowledge of all current laws and regulations
- Post all Three-Day Pay or Quit notices
- Return ALL calls and emails within 1 business day
- Keep delinquency below 5%
- Keep occupancy above 95%.
Property Manager
Bryan Properties
Rancho Cordova , CA
2017.07 - 2021.05
- Collect Rents
- Complete Move in and Move outs
- Process all paperwork for Applicants
- Handle all complaints and needs of the residents
- Plan and organize residents activates and functions
- Complete weekly activity reports for District Manager
- Setting up new vendors.
On-site Leasing
Prasad Management Group
Sacramento , CA
2013.11 - 2016.12
- Greet residents and prospects
- Process rental applications
- Process rent payments
- Answer phones, tour prospective residents
- Completed all paperwork for new move ins
- Walk vacant apartments to make sure they are rent ready
- Complete all bond paperwork
- Complete a delinquency tracker
- Post late fees
- Complete all three day notice to pay or quit
- Handle and direct resident complaints.
Care Taker
IHSS
Sacramento , CA
2008.08 - 2013.10
- Took client to all appointments
- Washed all laundry for clients
- Help with all daily activities
- Cleaned clients homes
- Set-up new client portfolio
- Setup contracts
- Sorted daily mail.
Education
High School Diploma -
Horizon Charter School
Lincoln, CA06.2009
Skills
- Computer Literacy
- Multi-task
- Account Receivable
- Type 45 wpm, 10-Key
- Customer Service Oriented
- MS Word, Excel, Power Point, On-Site, AppFolio
- Attention Detail
- Friendly, Loyal, Dependable, & Eager
- Trainable
- Well Organized
- Team Player
- Property Management
- Tenant Relations
- Compliance Monitoring
- Maintenance Scheduling
- Contract Negotiation
- Vendor Management
- Payment Collection
- Leasing and Sales
- Tenant and Eviction Laws
- Lease Renewals
- Fair Housing Mandates
- Adaptable
- Skilled Multi-Tasker
- Multi-Family Property Management
- Financial Budgeting and Reporting
- Preventive Maintenance
Certification
Leasing and Marketing, Sacramento Housing Alliance, 12/2019
Personal/ Professional References
Gina C. (916) 940-2457
Alyssa M. (916) 494-9033
Georgce C. (775) 501-7576
Erin G. (916) 893-1586
I have provided a few personal and professional references you are welcome to reach out to all of them.
Timeline
Property Manager
Ej Williams Property Management
2021.06 - 2023.10
Property Manager
Bryan Properties
2017.07 - 2021.05
On-site Leasing
Prasad Management Group
2013.11 - 2016.12
Care Taker
IHSS
2008.08 - 2013.10
High School Diploma -
Horizon Charter School
Leasing and Marketing, Sacramento Housing Alliance, 12/2019
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