Summary
Overview
Work History
Education
Skills
Certification
Personal/ Professional References
Timeline
Barista
Cierra Ferguson

Cierra Ferguson

Sacramento,CA

Summary

I am a Property Manager with more than 8 years of experience, a perfect match for the position you advertised in Sacramento Area. Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing eight years of related experience combined with results-focused and quality-driven approach.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Property Manager

Ej Williams Property Management
Sacramento, CA
06.2021 - 10.2023
  • Handle all day-to-day operations
  • Complete all move-in and move-out documentation
  • Inspect units every 6 months
  • Handle all resident complaints & resolve in a timely manner
  • Work with vendors to assure work is done efficiently
  • Weekly maintenance meetings
  • Knowledge of all current laws and regulations
  • Post all Three-Day Pay or Quit notices
  • Return ALL calls and emails within 1 business day
  • Keep delinquency below 5%
  • Keep occupancy above 95%.

Property Manager

Bryan Properties
Rancho Cordova, CA
07.2017 - 05.2021
  • Collect Rents
  • Complete Move in and Move outs
  • Process all paperwork for Applicants
  • Handle all complaints and needs of the residents
  • Plan and organize residents activates and functions
  • Complete weekly activity reports for District Manager
  • Setting up new vendors.

On-site Leasing

Prasad Management Group
Sacramento, CA
11.2013 - 12.2016
  • Greet residents and prospects
  • Process rental applications
  • Process rent payments
  • Answer phones, tour prospective residents
  • Completed all paperwork for new move ins
  • Walk vacant apartments to make sure they are rent ready
  • Complete all bond paperwork
  • Complete a delinquency tracker
  • Post late fees
  • Complete all three day notice to pay or quit
  • Handle and direct resident complaints.

Care Taker

IHSS
Sacramento, CA
08.2008 - 10.2013
  • Took client to all appointments
  • Washed all laundry for clients
  • Help with all daily activities
  • Cleaned clients homes
  • Set-up new client portfolio
  • Setup contracts
  • Sorted daily mail.

Education

High School Diploma -

Horizon Charter School
Lincoln, CA
06.2009

Skills

  • Computer Literacy
  • Multi-task
  • Account Receivable
  • Type 45 wpm, 10-Key
  • Customer Service Oriented
  • MS Word, Excel, Power Point, On-Site, AppFolio
  • Attention Detail
  • Friendly, Loyal, Dependable, & Eager
  • Trainable
  • Well Organized
  • Team Player
  • Property Management
  • Tenant Relations
  • Compliance Monitoring
  • Maintenance Scheduling
  • Contract Negotiation
  • Vendor Management
  • Payment Collection
  • Leasing and Sales
  • Tenant and Eviction Laws
  • Lease Renewals
  • Fair Housing Mandates
  • Adaptable
  • Skilled Multi-Tasker
  • Multi-Family Property Management
  • Financial Budgeting and Reporting
  • Preventive Maintenance

Certification

Leasing and Marketing, Sacramento Housing Alliance, 12/2019

Personal/ Professional References

Gina C. (916) 940-2457

Alyssa M. (916) 494-9033

Georgce C. (775) 501-7576

Erin G. (916) 893-1586

I have provided a few personal and professional references you are welcome to reach out to all of them.

Timeline

Property Manager

Ej Williams Property Management
06.2021 - 10.2023

Property Manager

Bryan Properties
07.2017 - 05.2021

On-site Leasing

Prasad Management Group
11.2013 - 12.2016

Care Taker

IHSS
08.2008 - 10.2013

High School Diploma -

Horizon Charter School

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Cierra Ferguson