Cierra Gordon
Practical Nurse
408 Hoult Rd Fairmont,WV
Summary
Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments.
Overview
15
15
years of professional experience
2
2
Certifications
Work History
Certified Nursing Assistant
Clip Board Health
03.2023 - Current
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
Shift Key
03.2023 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted teamwork within the nursing unit by assisting fellow CNAs in their duties as needed, creating a positive work atmosphere conducive to quality patient care outcomes.
Certified Nursing Assistant
WVU Medicine
12.2023 - 03.2024
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Provided accurate documentation of patient information and progress, ensuring effective communication between healthcare team members.
Certified Nursing Assistant
Private Pay (Mary and Thurman Shuck)
06.2012 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Utilized proper body mechanics during transfers and positioning, ensuring patient safety while minimizing risk of injury.
- Assisted residents during meal times by cutting food items into smaller pieces or even feeding them when necessary ensuring they received adequate nutrition.
- Established relationships based on trust with patients by actively listening to their concerns or fears regarding their treatment plan.
Customer Service Representative
TTec
04.2010 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Licensed Practical Nursing - Licensed Practical Nursing
Monongalia County Technical Education Center
Morgantown, WV 05.2001 -
High School Diploma -
North Marion High School
Farmington, WV 05.2001 -
Skills
Patient-focused care
Care plan implementation
Basic life support
Transporting patients
First Aid
Vital signs monitoring
Geriatric care
Emergency response
Medication administration
Certification
WV CNA - Certified Nurse Assistant
Timeline
LPN- Licensed Practical Nurse
08-2025
Certified Nursing Assistant
WVU Medicine
12.2023 - 03.2024
WV CNA - Certified Nurse Assistant
11-2023
Certified Nursing Assistant
Clip Board Health
03.2023 - Current
Certified Nursing Assistant
Shift Key
03.2023 - Current
Certified Nursing Assistant
Private Pay (Mary and Thurman Shuck)
06.2012 - 02.2024
Customer Service Representative
TTec
04.2010 - 03.2023
Licensed Practical Nursing - Licensed Practical Nursing
Monongalia County Technical Education Center
05.2001 -
High School Diploma -
North Marion High School
05.2001 -
Similar Profiles
LA'MYRA WOODSONLA'MYRA WOODSON
Travel Certified Nursing Assistant at Clip Board HealthTravel Certified Nursing Assistant at Clip Board Health
ANN WANGARU WAITHERAANN WANGARU WAITHERA
Customer Support Agent at Clip Board HealthCustomer Support Agent at Clip Board Health
Sharon LewisSharon Lewis
Licensed Practical Nurse at Clip Board HealthLicensed Practical Nurse at Clip Board Health