Cierra Harris
Kansas City,MO
Summary
Hardworking employee and student with exceptional skills in organization, multitasking, effective communication,and active listening. Experienced in high end restaurant service. Skilled in working under pressure and adapting to new situations and challenges. Devoted to giving every customer a positive and memorable experience. A goal-oriented student with a passion for mathematics and statistics. Expert in data organization and statistical and mathematical analysis.
Overview
3
3
years of professional experience
Work History
Server
Summit Restaurant Group LLC
Lee's Summit , MO
09.2021 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Hostess/Busser/Curbside
Bonefish Grill Restaurants
Kansas City , MO
01.2021 - 06.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Demonstrated strong interpersonal skills when interacting with customers.
- Provided excellent customer service by addressing customer needs promptly.
- Handled cash payments and reconciled daily transactions accurately.
Education
Bachelor of Science - Mathematics And Statistics
University of Missouri - Kansas City
Kansas City, MO05-2026
Associate of Arts - Statistics
Metropolitan Community College - Kansas City
Kansas City, MO07-2024
Skills
- Sales expertise
- POS operation
- Effective customer upselling
- Performance Improvement
- Memory retention
- Written Communication
- Interpersonal Skills
- Team Collaboration
- Active Listening
- Warm and Friendly
- Adaptability and Flexibility
- Attention to Detail
- Professional Demeanor
- Task Prioritization
Accomplishments
- NSHSS
- FCCLA
- NSLS
- Dean's list in 2023 and 2024.
- Proficient in C++ programming language.
References
References available upon request.
Timeline
Server
Summit Restaurant Group LLC
09.2021 - Current
Hostess/Busser/Curbside
Bonefish Grill Restaurants
01.2021 - 06.2021
Bachelor of Science - Mathematics And Statistics
University of Missouri - Kansas City
Associate of Arts - Statistics
Metropolitan Community College - Kansas City
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