Cierra Heflin
Youth Development
Greenville,SC
Summary
Dedicated to helping youth of all backgrounds broaden understanding and improve prospects. Supports educational, emotional and behavioral needs through activities, entertainment, and academic assistance. Excellent interpersonal, communication, and conflict resolution skills. Looking for a growth-oriented position with a progressive organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Life Coordinator
South Carolina Governor's School
08.2023 - Current
- Developed comprehensive agendas for committee meetings, ensuring timely completion of tasks and projects
- Coordinated successful large-scale events such as orientation programs and end-of-year celebrations
- Enhanced student experience by creating and implementing engaging residential programming
- Collaborated with other Residential Life Coordinators to share best practices, resources, and support for the success of each residence hall community
Behavior Technician
Breakthru Autism Services
02.2023 - 08.2023
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Residential Assistant
Center For Talented Youth, Johns Hopkins University
06.2023 - 07.2023
- Promoted and sustained organic leadership by maintaining positive peer-leader relationships and supporting goals of each resident.
- Participated in therapeutic treatment teams, working to help residents reach individual wellness goals.
Special Education Instructional Assistant
Osbourn High School
01.2023 - 07.2023
- Assisted special education teachers in developing and executing comprehensive lesson plans tailored to students'' unique learning styles and abilities
- Apply specialized teaching techniques to reinforce social and communication skills.
- Collaborated with multidisciplinary teams, including speech therapists, occupational therapists, and school psychologists, to ensure holistic support for each student
- Encouraged peer collaboration through structured group activities while maintaining differentiated instruction based on individual student needs
Americorp Member
City Year Washington D.C.
07.2022 - 12.2022
- Assist teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Direct Support Professional
Vision Beyond Behaviors
02.2022 - 06.2022
- Monitored progress and documented patient health status changes to keep patient records up to date.
- Assisted disabled clients to support independence and well-being
Customer Service Associate
Lowes Home Improvment
10.2020 - 05.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Youth Mentor
Project Knowledge Research Program
04.2021 - 05.2022
- Assisted youth with daily activities, including homework assignments, sports and fitness, art, and literacy.
- Created workshops for youth to improve communication skills, teamwork and cooperation..
- Strengthened leadership abilities in youths by providing opportunities for them to take on responsibilities within group activities or projects
- Facilitated conflict resolution among peers, cultivating a culture of respect and understanding within the group
Education
Bachelor of Science - Psychology
Virginia State University
Petersburg, Va 08.2018 - 2022.05
Skills
Intervention management
Behavior treatment plans
Student management
Residence Life Experience
Team Supervision
Certification
First Aid/CPR Certified
Affiliations
Member of Sigma Gamma Rho Sorority Incorporated
Member of The National Society of Leadership and Success
Timeline
Residential Life Coordinator
South Carolina Governor's School
08.2023 - Current
Residential Assistant
Center For Talented Youth, Johns Hopkins University
06.2023 - 07.2023
Behavior Technician
Breakthru Autism Services
02.2023 - 08.2023
Special Education Instructional Assistant
Osbourn High School
01.2023 - 07.2023
First Aid/CPR Certified
11-2022
Americorp Member
City Year Washington D.C.
07.2022 - 12.2022
Direct Support Professional
Vision Beyond Behaviors
02.2022 - 06.2022
Youth Mentor
Project Knowledge Research Program
04.2021 - 05.2022
Customer Service Associate
Lowes Home Improvment
10.2020 - 05.2022
Bachelor of Science - Psychology
Virginia State University
08.2018 - 2022.05
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