Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cierra Henderson

Baltimore,MD

Summary

Dedicated professional with strong problem-solving and communication skills in customer service. Proven track record of enhancing customer satisfaction and collaborating effectively with diverse teams to achieve operational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience

Work History

Dee's Place Wellness and Recovery Center

Tina Jones
Baltimore, Maryland
08.2024 - 12.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.

Education

Baltimore City Community College
Baltimore, MD
07-2026

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Project management
  • Time management
  • Effective communication
  • Computer skills
  • First Aid/CPR

Timeline

Dee's Place Wellness and Recovery Center

Tina Jones
08.2024 - 12.2025

Baltimore City Community College
Cierra Henderson